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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

September 28, 2021

This is my third automobile from Downs FORD that should say it all I like them More

by Thomas.fennimore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Joseph Markese
Sep 29, 2021 -

Celebrity Ford of Tom's River responded

Hi Thomas, your comments keep us motivated and working hard for all our guests! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 21, 2021

Antonio Piano made me feel comfortable with the process of buying a car. He made it possible for my car rental to be picked up at Downs Ford so I could drive my auto home. He went above & beyond. Everyone More

by tomgarretson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
Sep 22, 2021 -

Celebrity Ford of Tom's River responded

Hi, tomgarretson! Thank you for the 5-star review. We're delighted to hear that working with Antonio elevated your experience with us. We hope to work with you again in the future. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 20, 2021

Ananda was absolutely wonderful. She was very helpful and she went over everything with me. She worked with me and she even explained all of the information to my brother who was on the phone. I had a grea More

by BarbaraD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Corbisiero, Donato Jensen, Amanda Hoffman
Sep 21, 2021 -

Celebrity Ford of Tom's River responded

Hi, Barbara D! Thank you for the stellar review. We're delighted to hear that working with Amanda and Christian elevated your shopping experience with us. We look forward to working with you again in the future. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 20, 2021

My wife and I had been shopping for an SUV for about 2 months in these crazy times out of necessity before landing in Downs Ford and leasing a new Explorer this past weekend. Upon entering we were cordial More

by Dr. Altieri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Robert Avison, Donato Jensen, Amanda Hoffman
Sep 21, 2021 -

Celebrity Ford of Tom's River responded

Hi, Dr. Altieri! Thank you for the detailed stellar review, and congratulations on your new Explorer. We're delighted to hear that working with Amanda, Donato, and myself earned us your recommendation. We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 15, 2021

Fantastic overall experience. Easy to deal with as well. The whole process one incredibly smooth. The staff is highly responsive as well which is highly appreciated. I’ve dealt with other Ford dealers Monm More

by Josephd05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Stacy Myers, Donato Jensen
Sep 16, 2021 -

Celebrity Ford of Tom's River responded

Hi, Josephd05! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

September 14, 2021

John, Scott, Donato & Stacy were wonderful to work with. The transaction only took 1 hour and I was on my way. I recommend Downs Ford. More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Stacy Myers, Scott DuPont, Donato Jensen
Sep 15, 2021 -

Celebrity Ford of Tom's River responded

Hi, Bob! Thank you for the 5-star review. We're happy to hear that working with John, Scott, Donato, and Stacy earned us your recommendation. We look forward to working with you again in the future. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

Sep 16, 2021 -

Celebrity Ford of Tom's River responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear our Staff took such great care of you! We hope to see you here again!

September 07, 2021

Always a pleasure to purchase a vehicle from Downs Ford. I have been a customer over the past 30 years and have never been disappointed. Jonathan Tejada was very easy to work with and the sales manager J More

by Jlenox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, John Duncsak, Donato Jensen
Sep 08, 2021 -

Celebrity Ford of Tom's River responded

Hi, Jlenox! Thank you for the stellar review and for continuing to choose Downs Ford for 3 decades now. We're happy to hear that working with Jonathan, John, and Donato led to such a positive experience. Congratulations on your new F150, and we hope you enjoy the ride!

September 06, 2021

There are no words to describe my experience at Downs There are no words to describe my experience at Downs Ford except WOW. I ordered the vehicle of my dreams and waited for some time which is the mo More

by vovchiki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Duncsak, Joseph Markese, Robert Avison, Joseph Murphy, Christian Corbisiero
Sep 07, 2021 -

Celebrity Ford of Tom's River responded

Hello, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 25, 2021

Purchased new Bronco. Zig and Donato were 5 star rated. More

by Kevfitness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Gene Wendelken, Donato Jensen
Aug 26, 2021 -

Celebrity Ford of Tom's River responded

Hi, Kevfitness! Thank you for the 5-star review, and congratulations on your new Bronco! We're happy to hear that working with Ziggy and Donato elevated your experience with us. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

August 22, 2021

Christian did an excellent work. The whole team is efficient, fast and effective. I am fully satisfied. More

by robopomo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Stacy Myers, Christian Corbisiero
Aug 23, 2021 -

Celebrity Ford of Tom's River responded

Hi, robopomo! Thank you for the 5-star review. We're happy to hear that working with Christian elevated your experience with us. We look forward to working with you again soon. Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

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