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Celebrity Ford of Tom's River

Toms River, NJ

Overview
Reviews
Vehicles
4.2
768 Reviews
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360 NJ-37

Toms River, NJ

08753

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Showing 768 reviews

November 18, 2021

Renata went above and beyond to get me into this beautiful Ford Edge. I would recommend her and Downs Ford to anyone interested in buying their next vehicle. She’s knowledgeable, pleasant ,thorough More

by happyej48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Renata Piccioccio
Report | Print
Nov 18, 2021 -

Celebrity Ford of Tom's River responded

Hi, happyej48! Thank you for the stellar review. We're happy to hear that working with Renata earned us your recommendation. Congratulations on your new Ford Edge! We look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

November 17, 2021

What a great experience. Renata went above and beyond and made the whole transaction a pleasure to do and to get me into this beautiful Explorer. I would highly recommend anyone to go see her and Downs Ford More

by dgindlesperger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renata Piccioccio
Report | Print
Nov 18, 2021 -

Celebrity Ford of Tom's River responded

Hi, dgindlesperger! Thank you for the 5-star review. We're happy to hear that working with Renata earned us your recommendation. We look forward to your next visit. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

November 16, 2021

She was very nice offered us donuts and water.. overall very pleased with the staff was very helpful and understanding More

by ckanze1234
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen, Amanda Hoffman, Adel Kamel
Report | Print
Nov 16, 2021 -

Celebrity Ford of Tom's River responded

Hi, ckanzel1234! Thank you for the stellar review and for sharing that beautiful picture with us. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

November 16, 2021

Great experience Renata she sold me a beautiful bronco she is the best sales person ever More

by Cmaxi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renata Piccioccio
Report | Print
Nov 17, 2021 -

Celebrity Ford of Tom's River responded

Hi, Cmaxi! Thank you for the stellar review. We're happy to hear that working with Renata elevated your experience with us. Congratulations on your new Bronco, and we look forward to your next visit. Till then, we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

November 12, 2021

Just like I remembered it. Always a great place to get a car or truck. Friendly people, smiling faces, and working hard to get your business. Just like i wanted to be. I never had so much fun buying a car. More

by Mrval299
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hoffman, Denise DiMarco, Adel Kamel
Report | Print
Nov 14, 2021 -

Celebrity Ford of Tom's River responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Nov 14, 2021 -

Mrval299 responded

Thank you , our future looks like New Downs Fords

November 12, 2021

Antonio Piano not only provided exceptional service but he provided a human element that is rarely found in dealership's. Everyone at Down’s Ford was kind and treated us like family. This will be our forev More

by Naomi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, John Duncsak
Report | Print
Nov 14, 2021 -

Celebrity Ford of Tom's River responded

Hi Naomi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 06, 2021

I went to Downs Ford to get my oil changed on my 2020 f250 super cab Saturday morning and looked at a 2021 f150 my sales girl Amanda was amazing she got me a great deal I highly recommend her to any one More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hoffman
Report | Print
Nov 08, 2021 -

Celebrity Ford of Tom's River responded

Hi, John! Thank you for the stellar rating and for sharing that beautiful picture with us. We're happy to hear that working with Amanda earned us your recommendation. Congratulations on your new 2021 F150, and we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

Nov 09, 2021 -

Celebrity Ford of Tom's River responded

Hi John, thank you for your kind review; we are happy to pass along your comments to Amanda here at Downs Ford, Inc.! Thanks again for the recommendation, and have an amazing day!

November 05, 2021

We were able to come to an agreement that was great for both of us. More

by Dcaccioppoli1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Wendelken, Donato Jensen, Amanda Hoffman, Denise DiMarco
Report | Print
Nov 05, 2021 -

Dcaccioppoli1 responded

Great experience!

Nov 05, 2021 -

Celebrity Ford of Tom's River responded

Hi, Dcaccioppoli1! Thank you for the stellar rating and for sharing that beautiful picture with us. We're delighted to hear that working with the team led to such a positive experience. Enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

October 31, 2021

Great experience. Wonderful sales woman. Smooth transaction. Answered all my questions honestly. I felt comfortable not pressing More

by Goddog23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big John, Amanda Hoffman
Report | Print
Nov 01, 2021 -

Celebrity Ford of Tom's River responded

Hi, Goddog23! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

Nov 04, 2021 -

Goddog23 responded

Wonderful

October 29, 2021

Great salesman and fast getting paperwork done. And order us a pizza for the wait thanks! More

by DADDY LOVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, John Duncsak, Donato Jensen
Report | Print
Oct 29, 2021 -

Celebrity Ford of Tom's River responded

Hi, DADDY LOVE! Thank you for the 5-star rating. We're happy to hear that you left the dealership satisfied with our services. Have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com 732-349-2240 x 933

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