Celebrity Ford of Tom's River

I had a successful experience thanks to Maria Springer and Denato Jensen . Thoroughly satisfied . Thankyou and Denato Jensen . Thoroughly satisfied . Thankyou More

Great dealership, felt at home the moment we walked in. Great car buying experience, will recommend and definitely be back when I need another car. Jonathan Tejada did an awesome job as my salesman, did Great car buying experience, will recommend and definitely be back when I need another car. Jonathan Tejada did an awesome job as my salesman, did not feel pressured about buying my car. Donato Jensen took care of the financing and was pleasant to deal with. Great Job everyone!! More

Ziggy was outstanding and went above and beyond to assist us. He got me in my dream car us. He got me in my dream car More

I had a great experience with downs recently. I was in need of a new vehicle for work. During these times of no inventory, incentives, and obscene mark ups, I was dreading this process. After failed exper need of a new vehicle for work. During these times of no inventory, incentives, and obscene mark ups, I was dreading this process. After failed experiences at other dealers, I stumbled upon downs website and found a truck I was interested in. After a pleasant phone call with Denise from their internet team, I made an appointment to come to the dealer and test drive the truck. When I got there I was by Denise who remembered the details from our call, and was expecting me. She set me up with Antonio, who was my sales rep. I bottom lined Antonio and made it very clear as to what I wanted. He listened and at no point tried to persuade me in another direction. He was very easy to deal with and made me comfortable though out the entire process. The deal he present was what I was expecting and there was no unnecessary back and forth. The next step was interacting with Big John, the sales manager. John was a great guy and I enjoyed speaking to him. His personality is great, which is rare for a Sales manager now a days. I also appreciated the credit he was able to get me on this truck, I wasn’t even aware I quailed for. Between John and Antonio, I was able to get the truck I wanted, for the price I thought was fair, with a few dealer add ins I needed. They made this process smooth and easy. Amanda from their internet team was also very helpful. Her tech skills were needed to get a form off the internet for a first responder credit. She was very polite and helpful. Once all of the paperwork and details were sorted, I worked with Donato to finalize the deal. Again, he didn’t pressure me into anything additional or unnecessary. We had a great conversation which made the daunting task of signing your life away, go quicker. I picked up my truck the following day, fully detailed, ceramic coated, with all of the accessories I requested installed. This was a great experience for me. I would recommend this dealer to my friends, simply because of the staff experience. More

Honestly the best car buying experience I’ve ever had. Everyone was friendly and patient and seemed honest. Willing to accommodate my needs, not pushy or trying to just make a quick sale, even though they Everyone was friendly and patient and seemed honest. Willing to accommodate my needs, not pushy or trying to just make a quick sale, even though they seemed short staffed. I would recommend this dealer to a friend. More

The leasing company didn’t send me a renewal for my truck so I was pulled over and given a warning thank goodness. The next day when I called downs Ford I was given a 1800 I had to call and long story short so I was pulled over and given a warning thank goodness. The next day when I called downs Ford I was given a 1800 I had to call and long story short it was a huge mess. I decided to walk into the dealership and speak to John Duncsak and explain every thing and he was able to get it renewed in person. I was beyond happy. More

I love coming to downs Ford I have now bought 4 different cars from Jonathan and every time he makes makes the experience enjoyable and fast!!!! Thank you so much and can’t wait to buy from you again cars from Jonathan and every time he makes makes the experience enjoyable and fast!!!! Thank you so much and can’t wait to buy from you again More

This is hands DOWN the best dealer I have dealt with in a long time. Jonathan, Joe, Amanda, Stacey and Donato were awesome! Great pricing, up front transactions and great customer service. Both a 2013 Ford E long time. Jonathan, Joe, Amanda, Stacey and Donato were awesome! Great pricing, up front transactions and great customer service. Both a 2013 Ford Escape with only 21,000 miles and Jonathan Tejada took care of me the entire time. He even called my insurance company to make sure I had insurance to take the vehicle. They give back to the community and charities like the Cancer Foundation and made me feel like family. I dealt with other dealers in Central Jersey that were horrible with hidden fees and add on costs, but was pleased with Downs and the pricing. Would buy from again and I drove over an hour to go to this dealership. Well worth the trip! Check this place out, you will love the deals and customer service! Thanks again to the team at Downs! I will be back and will recommend to family and friends. A very satisfied customer! Tony Perconte Love my 2013 Ford Escape Titanium More

Great buying experience. No pressure sales team. Salesman knew the vehicle and was very helpful knew the vehicle and was very helpful More

All the Downs personnel work as a team to make any purchase painless. Mr Piano, our salesman, is extremely knowledgeable and goes that extra mile to make our purchase go smoothly. purchase painless. Mr Piano, our salesman, is extremely knowledgeable and goes that extra mile to make our purchase go smoothly. More