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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

March 01, 2022

Very efficient service and process. Very impressed with the professionalism and clear and easy process to trade in our vehicle for a new one. Antonio and Donato were fantastic and made More

by jackdwelch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
Mar 02, 2022 -

Celebrity Ford of Tom's River responded

Hi, jackdwelch! Thank you for the stellar rating. We're happy to hear that working with Antonio and Donato elevated your experience with us. We hope to work with you again soon. Have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 28, 2022

After seven months of trying to decide on what vehicle I wanted, my sales woman Maria was very patient and never pestered or pushed me to buy anything. Thats how car vehicle shopping should be… no pressure More

by tees_amnesty.0g
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Donato Jensen, Fank Lopes, Denise DiMarco
Mar 01, 2022 -

Celebrity Ford of Tom's River responded

Hi, tees_amnesty.0g! Thank you for the stellar review. We're delighted to hear that working with Maria elevated your experience with us. Your loyalty and trust for many years now mean the world to us. We hope to work with you again soon. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 25, 2022

Awesome experience with Amanda Hoffman! ! No pressure. She did a wonderful job keeping my payment in my price range!! More

by Sharon A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Hoffman
Feb 26, 2022 -

Celebrity Ford of Tom's River responded

Hi Sharon, thank you for your kind review; we are happy to pass along your comments to Amanda here at Downs Ford, Inc.! If you have any further questions, please don't hesitate to reach out!

February 22, 2022

Went to Downs Ford to look at a 2021 Ford Escape SEL. Was greeted by Sales consultant Antonio Piano. He took great care of me. No high pressure selling. He treated me with great respect. Introduced me to More

by luc771
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen, Joseph Krynski
Feb 22, 2022 -

Celebrity Ford of Tom's River responded

Hi, luc771! Thank you for the 5-star rating. We're delighted to hear that working with Antonio, Joe, and Donato elevated your experience with us. Congratulations on your new Escape, and we hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 19, 2022

Great people make a great dealer. Had a wonderful experience with the sales team, ownership and finance department. Highly recommended. More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Avison, Donato Jensen, Amanda Hoffman
Feb 21, 2022 -

Celebrity Ford of Tom's River responded

Hi, JS! Thank you for the 5-star review. We're delighted to hear that your positive experience earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 16, 2022

Very friendly and welcoming from when I entered the building all the way to end of sale. Joe was very knowledgeable and helpful with expediting the close and informing me all that I needed to know abou More

by Ryanusaf86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Murphy, Donato Jensen
Feb 16, 2022 -

Celebrity Ford of Tom's River responded

Hi, Ryanusaf86! Thank you for the 5-star rating. We're happy to hear that working with Joe earned us your recommendation. We look forward to your next visit. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 11, 2022

As always Downs has lived up to their reputation. After being customer for about 30 years thanks to Grover and Rosa buying 20-30 cars was a breeze. I was in Florida and needed a car and done in 12 hours. W More

by Carlmadeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Donato Jensen, Amanda Hoffman, Denise DiMarco
Feb 11, 2022 -

Celebrity Ford of Tom's River responded

Hi, Carlmadeo! Thank you for the 5-star review. We're happy to hear that working with Grover and Rosa elevated your experience with us. We hope to work with you again soon. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 10, 2022

Ziggy and Donato were great to work with. They made the car buying process simple and didn’t play games. Highly recommend! More

by jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Matuszewski, Donato Jensen
Feb 10, 2022 -

Celebrity Ford of Tom's River responded

Hi, jessica! Thank you for the 5-star rating. We're happy to hear that working with Ziggy and Donato earned us your recommendation. We look forward to your next visit. Safe travels! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 09, 2022

Very easy to work with. And honest. No games. Second vehicle bought through Downs and Maria. We will be back again. Thanks! More

by d
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Feb 10, 2022 -

Celebrity Ford of Tom's River responded

Hi, d! Thank you for the stellar review. We're happy to hear that working with Maria earned us your loyalty and trust. We hope to work with you again soon. Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

February 07, 2022

It was a very pleasant experience all around. The staff was professional and easy to work with. Highly recommended. More

by Horizonfsla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Springer, Gene Wendelken, Donato Jensen
Feb 08, 2022 -

Celebrity Ford of Tom's River responded

Hi, Horizonfsla! Thank you for the 5-star review. We're happy to hear that working with the team earned us your recommendation. We hope to work with you again soon. Have a great day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

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