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Celebrity Ford of Tom's River

Toms River, NJ

4.4
748 Reviews

360 NJ-37

Toms River, NJ

08753

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Showing 748 reviews

June 22, 2022

Compliments to the staff at Downs Ford, Inc. Toms River NJ pleasant experience with Maria & Joe who assisted with the purchase of the leased F150 Truck. Delt with Joe and I want to give him More

by gulfstreamrestorationllc
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maria Springer
Jun 22, 2022 -

Celebrity Ford of Tom's River responded

Thank you for your five star review. We're so glad that Maria and Joe were able to help you have an excellent car-buying experience and find a car you love. Congratulations on your new F-150 and thank you for choosing Downs Ford! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 17, 2022

To tell the truth, I was dreading the “Hard sell” as I walked into Downs Ford Dealership - boy, was I pleasantly surprised! A lovely young woman came immediately to greet me - introduced herself as Amand More

by Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Amanda Hoffman
Jun 20, 2022 -

Celebrity Ford of Tom's River responded

Hello Robin, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Downs Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Jun 20, 2022 -

Robin responded

First time I actually enjoyed buying a new car! Every one at Downs Ford Was helpful - especially Amanda - she answered all my questions, was very courteous, and seemed as excited as I was about getting a new Escape! I would definitely recommend Downs Ford to friends, Family, and anyone who’s looking for a great car and terrific service! Robin Smith

June 16, 2022

They were very up front, and willing to work with you to get a fair deal. More

by Christopher856
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Markese, Jackie Ripa
Jun 16, 2022 -

Celebrity Ford of Tom's River responded

Hi Christopher856, thank you for the 5 star review. We are so appreciative of your kind feedback, and hope to be able to work with you again soon! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 14, 2022

I ordered the truck in January and took ownership in June. I am very happy with the truck. More

by Jaswain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Ziggy Matuszewski
Jun 14, 2022 -

Celebrity Ford of Tom's River responded

Thank you for the high rating, Jaswain! We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again soon. Have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

June 09, 2022

Welcoming Informative Knowledgeable. Courteous. Easy to work with These are just some of the reasons we keep coming back More

by Dkusma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Avison
Jun 10, 2022 -

Celebrity Ford of Tom's River responded

Hi, Dkusma! Thank you for the 5-star review. We're delighted to hear that your positive experience earned us your loyalty and trust. We look forward to your next visit. Have a wonderful day! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 25, 2022

Thanks Jonathan Tejada. 2018 Ford Escape. Downs Ford in Toms river. Highly Recommended. 5 Stars More

by Kendebkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada
May 26, 2022 -

Celebrity Ford of Tom's River responded

Hi, Kendebkc! Thank you for the stellar review. We're delighted to hear that working with Jonathan earned us your recommendation. Congratulations on your new 2018 Ford Escape. We hope you enjoy the ride! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 22, 2022

Jonathan made it easy to purchase my 3-year old leased Escape. He expedited the paperwork and understood that no sales pitch was necessary. Everything was done within a couple of hours. It would have been More

by VickiD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tejada, Joseph Markese, Daniel Avison
May 23, 2022 -

Celebrity Ford of Tom's River responded

Hi, thank you for your kind words and congratulations on your new vehicle! It is great to hear our Staff took such great care of you! We hope to see you here again!

May 14, 2022

Antonio and Danato were awesome to work with. We’re up front on pricing and financing. Thank you for the help. More

by gwhytlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano, Donato Jensen
May 16, 2022 -

Celebrity Ford of Tom's River responded

Gwhytlaw, thank you for leaving us a positive review. We're glad to hear that Antonio and Danato were so great to work with. We hope they were able to help you drive home in something you love! Take care! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 13, 2022

Just closed a deal on a 2022 Explorer. One minor hiccup and it was rectified very quickly! The whole process was very fast and it was a pleasure. Better experience than any other car deale More

by Jenn Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Piano
May 13, 2022 -

Celebrity Ford of Tom's River responded

Jenn, thank you for the 5 star review. It's great to hear that you had a good car-buying experience with us. Congratulations on your new Explorer and we wish you many happy miles with it! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

May 08, 2022

Amanda Hoffman was such an awesome sales representative. She was to the point & was not up for ganes as many car salesman are. I want to thank her for my neediness in finding me the perfect car. My other le More

by Bryans914
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donato Jensen, Amanda Hoffman
May 09, 2022 -

Celebrity Ford of Tom's River responded

Bryans914, thank you for the 5 star review. We're so glad to hear that Amanda was able to help you find the perfect car for you. Congratulations and thank you for choosing Downs Ford! Sincerely, Robert Avison, General Manager ravison@downsford.com (732) 349-2240 x 933

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