Cecil Clark Chevrolet
Leesburg, FL
Filter Reviews by Keyword
By Type
444 Reviews of Cecil Clark Chevrolet
I have purchased my last 2 vehicles here and have been impressed with sales and service departments and fortunately I haven’t had any experience with the body shop thank God! impressed with sales and service departments and fortunately I haven’t had any experience with the body shop thank God! More
I have bought 2 vehicles from here and I'll almost certainly come back for the one. Their sales & finance people are very courteous and helpful. The service department really seem to know what they're certainly come back for the one. Their sales & finance people are very courteous and helpful. The service department really seem to know what they're doing. I cannot offer sufficient praise, I can only suggest going in and seeing for yourself. More
Scheduled routine oil change and tire rotation and it was done quickly and I was on my way in 90 minutes. The service tech advised me of upcoming scheduled maintenance and was very courteous and professiona done quickly and I was on my way in 90 minutes. The service tech advised me of upcoming scheduled maintenance and was very courteous and professional. More
They were great! !! They were quick, professional and thorough. They discovered the problem that I had described to them, found the solution and moved forward with !! They were quick, professional and thorough. They discovered the problem that I had described to them, found the solution and moved forward with a fix. More
Found issue with a tail light on my new 2022 Chevy Tahoe day after I took delivery. After multiple calls with no reply I got Chevy involved. They still refuse to fix light. Don’t go to this dealership! day after I took delivery. After multiple calls with no reply I got Chevy involved. They still refuse to fix light. Don’t go to this dealership! More
Everyone was great except for the parts manager he could use some customer service training so we went to another Chevy dealer and got the answers we needed use some customer service training so we went to another Chevy dealer and got the answers we needed More
Hands down the most disgusting customer service I’ve ever experienced. Sales manager and Salesman are completely disrespectful. I called the salesman Dave Vancellette and told him that we were driving an HOU experienced. Sales manager and Salesman are completely disrespectful. I called the salesman Dave Vancellette and told him that we were driving an HOUR AND HALF to come buy a car. I asked him if someone comes in to purchase the car we wanted to purchase to please let us know. After our hour and half drive we arrive to see that someone else was buying the car. The salesman lied and said the guy had “JUST SHOWN UP” however the other customer had already test drove the car, had his car appraised and was working a deal on the car we drove an hour and forty five min to look at. When I asked to please speak to the manager “which was only 10 feet away in a clear glass office so he could see us he sat in his chair looking at us and playing on his phone!!! I asked the salesman “is your manager not going to even talk to me....he responded with a short “no” and when I asked what his name was he said “Joseph” and I asked him Joseph what......he said “Joesph Clark, as in Cecil CLARK Chevrolet”!!!!!!! Can you believe that someone obviously who’s family with a dealerships name won’t get out of his seat to greet a guest in his dealership and will sit on his phone!! I truly HOPE someone else in his family watches security tapes after reading this to verify the way their dealership is being ran. I would not recommend this dealership to anyone. We didn’t drive an hour and half to kick tires. We came to buy. All the salesman had to do was call us and let us know someone was most likely going to buy. We would’ve respected that so much more and had come back and purchased should the other guest not bought. STAY AWAY FROM CECIL CLARK CHEVROLET!!! More