Cecil Clark Chevrolet

The folks at Cecil Clark Chevrolet went up and above the call of duty! The sales girl understood my needs and didn’t try to sell me something I didn’t want she found a truck I wanted and managers put the nu call of duty! The sales girl understood my needs and didn’t try to sell me something I didn’t want she found a truck I wanted and managers put the numbers in my budget I would definitely recommend this dealership More

On 5/2/24 I brought my 2022 Equinox in to be looked over for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and pickin for a few under warranty issues. I dropped my car off and was shuttled home. That all was a pleasant experience, as was the shuttle return and picking up my car. Now my extremely concerning issue is the fact that my vehicle left your facility for approximately an hour and thirty minutes. My car left your facility at 10:25am and returned to your facility at 11:44am. In that time, my car went from your facility at 10:25am and arriving at 10:50am to 9201 E Treasure Island Ave in Leesburg. In which my gps did not pick up another signal until 11:33am where it showed my vehicle at 9201 E Treasure Island Ave in Leesburg where it then arrived to your facility at 11:44am. The first trip was 3.45 miles and the second trip was 3.12 miles. Totaling to 6.57 miles. On my paperwork the odometer states it was at 35607. But when I dropped it off that morning my odometer was 35578. Mean I g from the time I dropped it off until the time I picked it up 29 miles were put on my car. Now only 7 can be accounted for so how did my accumulate 22 additional miles to the 7. Why did my car sit at that location for nearly 45 minutes? I’m not ok with my vehicle being used for someone’s ride to go take their lunch. Because I do t know where they went or what they did to my vehicle while gone. It’s not acceptable I came in to your facility on 5/3/24 to speak to the service advisor who helped me on 5/2/24 but I was told he was not there. So I left my name and number with another service advisor and asked to be called to discuss when Stephen, my advisor, came back to work. Which I was told would be today, 5/3/24. I have not heard from him and I don’t think it’s my job to track down someone to answer my question and address my concerns. If the tech was on lunch and took my vehicle to his home the liability for anything happening falls on me. He’s not on the clock when he’s on a lunch break. So therefore if he were to wreck my car I’d be screwed Since he is not a covered driver on my car insurance. More

Very good customer service. Was pleased with the complimentary car wash. Will use yoour company again. Thank You Was pleased with the complimentary car wash. Will use yoour company again. Thank You More

We discovered that our car insurance wasn't transferred to the new car. We weren't told that at the time, and we were driving without insurance from the time we drove from your dealership until 4/31. You t to the new car. We weren't told that at the time, and we were driving without insurance from the time we drove from your dealership until 4/31. You told us that you took care of it. We are very disappointed in this case. We are very lucky not to have had an accident. In all the vehicles that we've owned and all the dealerships we did business with we never had this problem. John McNamara More

This is the third vehicle we've purchased from them. They've listened to what we want and need in Vehicle and the price. We've been pleased with the vehicle and final deal. They've listened to what we want and need in Vehicle and the price. We've been pleased with the vehicle and final deal. More

this dealership is amazing. from the sales staff all the way to the service department. Micheal Johnson was very patient in showing and explaining about the vehicle and allowing from the sales staff all the way to the service department. Micheal Johnson was very patient in showing and explaining about the vehicle and allowing me to drive different vehicles. Hosea was very patient when it came to closing the deal he explained everything. helped me set everything up with on star and downloaded and set up the app on my phone and made sure everything was working properly. Chuck was great with closing the deal, again very patient and happy to explain anything, and happy to answer questions. this was a wonderful experience for me. Thank You All !! More

We are very happy about choosing this car dealer, Gary our sales person was amazing and made the whole process very smooth. Overall the customer service was very good!! our sales person was amazing and made the whole process very smooth. Overall the customer service was very good!! More

Rotated tires and checked air, immediately driving and check air indicator came on 21lbs.,disgusted. check air indicator came on 21lbs.,disgusted. More

I am really pleased with their service. I will return and recommend them this dealership. I will return and recommend them this dealership. More

Went above and beyond to get my needed repairs done before in a timely manor. Very professional. before in a timely manor. Very professional. More