Cavalier Ford Lincoln Greenbrier

People and price were right. Great buying experience. This my first new Ford product and the sales staff sold me with their knowledge. The dealership is top shelf! This my first new Ford product and the sales staff sold me with their knowledge. The dealership is top shelf! More

I had my father's truck worked on and service to start was not bad so I also booked my wife's car for a service. after being told the spark plugs went bad and a coil pack went bad 500 dollars later start was not bad so I also booked my wife's car for a service. after being told the spark plugs went bad and a coil pack went bad 500 dollars later out the door (42,000) on the truck.. 18 hours later truck breaks back down different dealer looks at it because of being out of town and tells me I got screwed the coil packs and spark plugs were never the problem.. now back to the wife car dropped of Thursday night call at 8am, 9am, 10am 11am 12am no answer for the service personally and no call back they can kiss my butt I will never spend a dime there again I also set up the lease of a lot of work vans for my company that they will be losing THANK YOU xxx CAVALIER More

Great experience all around. From the sales department to the finance people to the service department. Everyone was very friendly and helpful. Great experience all around. the finance people to the service department. Everyone was very friendly and helpful. Great experience all around. More

Buddy Johnson was great work with on the purchase of my new Explorer. It kept me up to date on the progress through out the entire process. This is probably why my family have been a client of his for year new Explorer. It kept me up to date on the progress through out the entire process. This is probably why my family have been a client of his for years. More

Gordon was friendly, courteous, and helpful. He understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from hi understood my current situation and used this knowledge to assist with finding the right vehicle to fit my needs. I will buy future vehicles from him. Great Salesman. More

I went to Cavalier Ford to test drive the 2013 Fusion as I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most imp I was in need of a new vehicle after having had mine for approximately 12 years. I was looking for something stylish with great features and most importantly dependable. After doing research the Fusion was one of my choices. I was on the lot for less than 10 minutes when Mr. Wilson approached and began to educate me on the various trim selections of the Fusion. He was extremely personable and unlike most salesmen I have come across, not pushy at all. This was something that I appreciated the most about the service I experienced at Cavalier. After my visit and test driving a couple of other vehicles that day, I contacted Mr. Wilson and as soon as he could I received a return call. The call was straight forward and to the point as it was expressed that I did not want to waste his time nor mine if we could not get the price within my budget. After all was said and done, they were able to work with me, offer financing and even took my VERY OLD car in as a trade in! I am now the proud owner of 2013 Fusion SE and I love it! I would highly recommend this dealership. Everyone was extremely friendly and customer service oriented. More

Mr Odom was given the details of what I wanted and he delivered. We told him when we could come in and he was there in a matter of seconds. I have never had that experience when buying a car. The whole delivered. We told him when we could come in and he was there in a matter of seconds. I have never had that experience when buying a car. The whole team was great from the seller, protection and warranty. This is the way all dealerships should be run, not sell and forget. I would recommend this dealership to all my friends. I am looking forward to my classes on my many features of the car. Great doing business with you. More

I recently leased a new Ford Fusion from Cavalier Ford. Jay Connolly was the salesperson I dealt with and he was great to work with. I explained to Jay that I was considering a lease as I do not drive that Jay Connolly was the salesperson I dealt with and he was great to work with. I explained to Jay that I was considering a lease as I do not drive that many miles per year anymore and he was very helpful in explaining how a lease works. I told Jay I wasn't sure which options I wanted and didn't want and he carefully helped me search through the inventory until I found the exact car I wanted. I don't think I've ever worked with a salesperson like Jay Connolly that exhibited such patience and professionalism. He showed me that my business was important not only to Cavalier Ford, but to him as well. On a separate note, this was my second purchase from Cavalier Ford and I've been pleased with the service I received from the Service Department as well. I schedule my service appointments through Jon Stefanik and he is the best service coordinator I've ever dealt with. Thanks for taking good care of me, Tom Daughtrey More

Gordon was very helpful , dealership personnel were courteous and pleasant from sales front end to finance and everyone who helped, also the employees who washed the car and filled the gas , thank you courteous and pleasant from sales front end to finance and everyone who helped, also the employees who washed the car and filled the gas , thank you for a great car buying experience. More

Many yrs ago I cosigned for my son's first new auto. Tim was our rep and he made Tom very comfortable working with him on the auto familiarization etc. I liked his manner-he wanted to help; not just sell a was our rep and he made Tom very comfortable working with him on the auto familiarization etc. I liked his manner-he wanted to help; not just sell a car. Tim has been in business many years and is a true professional. Tom lives out of town and I have retired. Every year we get a signed Christmas card from him although we have not purchased anything in years! That's what keeps customers! Should I get in the buying mood Tim will be the only stop I make because I will be treated fairly and he will insure I am happy with my purchase! My age tells me I will buy one more auto before passing on and I want the purchase to be satisfying! Tim will be the guy! More