Cavalier Ford Chesapeake Square

Excellent Customer Service I bought my 2nd Ford Explorer at the Cavalier Ford Chesapeake location. This experience was terrific. Beginning with my wonderful but very professiona I bought my 2nd Ford Explorer at the Cavalier Ford Chesapeake location. This experience was terrific. Beginning with my wonderful but very professional Service Provider, Archie. Then Mr. Richard Cuffy whom drove with my husband and I on our test drive and explained in great details about all the new technologies of this car. Archie knew that I was wanting to upgrade my 2014 Ford Explorer. He then spoke with a Salesperson, Mr. Kirby whom found the exact vehicle that I was looking for with a Dealer Special. I love my new 2019 Platinum Explorer. This dealership is #1. More

Excellent Sales Process I just returned to Cavalier to buy my 4th car from Cavalier Lincoln/Ford. This was my first Ford purchase, the service from Danny Rodriguez and Chris I just returned to Cavalier to buy my 4th car from Cavalier Lincoln/Ford. This was my first Ford purchase, the service from Danny Rodriguez and Christian Rivas was excellent. No pressure, fair discussions, best deal offered from the start and a willingness to answer any and all questions. I used to use a Car Buyer Service and I found that this experience directly with Cavalier was as good as the car buying service negotiating the deal. I have enjoyed the Lincoln side of the dealership and service and I am looking forward to working with the Service team on the Ford side. More

Expedient service Thanks Phil Causey, service advisor at Ches Sq Cavalier Ford for getting my Ford Fusion in and out on short notice. I didn't realize my state inspecti Thanks Phil Causey, service advisor at Ches Sq Cavalier Ford for getting my Ford Fusion in and out on short notice. I didn't realize my state inspection was about to expire in two days. I called (3 PM on a Friday afternoon) the service department and Phil managed to work me in. While there i asked if i could get my oil changed, he said no problem I appreciate his professional and friendly manner. Thank you Phil. The next time my car needs service I'll give you a call. More

Great company Great Company Friendly service A piece of mind. Very Knowable Was willing to bring cars to look at to us. And at the end the sales Bob Bartles deliver Great Company Friendly service A piece of mind. Very Knowable Was willing to bring cars to look at to us. And at the end the sales Bob Bartles delivered all 3 cars to us. More

Bought a pickup Peppy is the best! My husband has bought from him for years and he is honest, patient, and accommodating . He is a friend! My experience with Matthew Peppy is the best! My husband has bought from him for years and he is honest, patient, and accommodating . He is a friend! My experience with Matthew was also outstanding! His attention to detail and making sure we understood everything we were signing was exceptional. More

great service I have been having my truck serviced by ford since it was new and now that i am in Virginia Portsmouth area i have been taking it to caviler ford Ches I have been having my truck serviced by ford since it was new and now that i am in Virginia Portsmouth area i have been taking it to caviler ford Chesapeake square mall and Phil is great. More

Purchase of Ford F-150 Limited Greatly appreciated the attentiveness of Mr. Rich Hamilton and Mr. Ron Beagle. Overall, the purchase of our MY 2018 F150 Limited was easy and straigh Greatly appreciated the attentiveness of Mr. Rich Hamilton and Mr. Ron Beagle. Overall, the purchase of our MY 2018 F150 Limited was easy and straight forward. More

Problems with service The only reason giving three stars Had bad experience with serivice. But the management team step in and correct the problem as soon as they were i The only reason giving three stars Had bad experience with serivice. But the management team step in and correct the problem as soon as they were informed . So thank u Ford manger Went very angry 😡 Very disappointed came out very happy 😊 that they listen to me Understood my disappointment More

Surprisingly Impressed! I had a Toyota Corolla for 13 years and loved it. After my wreck I started the journey of looking for a new car. I went back to Toyota but just was I had a Toyota Corolla for 13 years and loved it. After my wreck I started the journey of looking for a new car. I went back to Toyota but just wasn't sold on the car or the service. Two of my friends told me in the same week how much they loved Cavalier Ford. When I went to check it out, the young man that helped me was extremely polite and very information but not pushy. I am a 68 year old widow and many times people try to take advantage of the situation. Christian Applewhite, went above and beyond to find the type of car I wanted and the color. Every time I call about something in my car I don't understand he is so very patient with me. There needs to be more salesmen like him in this world. He is a very genuine young man with many great qualities to bring to the business. Drew was also very good but didn't work with him much. Everyone was very nice and never kept me waiting. It was a good experience even though I'm glad it's done. More

I would do it again!! Bought an F 150 truck and impressed by Craig, sales rep, who assisted us and explained every detail of its features and latest techs with patience. I Bought an F 150 truck and impressed by Craig, sales rep, who assisted us and explained every detail of its features and latest techs with patience. I like that! Thanks Craig and thanks Cavalier! More