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Castle Rock Ford
Castle Rock, CO
1,145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 18, 2025
I’ve taken my explorer in for service 3 times.
Everytime is a nightmare. This latest time i had it picked up for an engine valve recall. They arrived two and a half hours late. Then called and sai
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by Jasonkarnes
Employees Worked With
Maddi and Jeff
July 09, 2025
I was traveling through pulling a U-Haul trailer when I
started getting error codes. Gary Clayton understood my predicament and got my vehicle in without an appointment. He explained what was happening and
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by heather_tweet
Employees Worked With
Gary Clayton
June 24, 2025
Terrible customer service at the service department.
Made an appointment to have a recall and software update done on our F-150. Got to the service department and explained the issue and again reiterate
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by SJ
Employees Worked With
Gary, Jeff
