Castle Rock Ford

John Garrard was friendly and helpful and worked with us to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone to figure out what we could and couldn't do. Justin Wesbrook in the finance department was the same. No high pressure and we didn't feel like anyone was trying to take advantage. We would definitely go back! More

Happy to talk through it but not wasting my time typing the horrible 2 year long experience with Castle Rock Ford. the horrible 2 year long experience with Castle Rock Ford. More

Everyone has your best interest in mind. Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be Elva was my Customer Service Rep. She kept me in the loop via text as well as walking over to see me. Elva was polite, respectful and smiled. I’ll be asking for Elva next time I visit. More

Allini was a great sales woman. She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were lo She initially followed up on an online inquiry via text and then we met in person. She was cheerful and took the time to understand what we were looking for in a vehicle. She secured the deal, got us a great price on our trade-in and helped with all the details that go along with the process. Justin was the Closer and was also friendly, professional and efficient. We would recommend Castlerock Ford to our friends and family. More

Nych was honest and communicated. He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty He answered questions and was respectful. No one looked to spend money fixing a truck but he helped with his honesty More

The Quick Lane service was great something I would recommend doing all the time. The pick-up and drop-off was very convenient. recommend doing all the time. The pick-up and drop-off was very convenient. More

Gary Clayton was awesome to work with. Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castl Got me in and out in no time at all to do the recall on my Ford Maverick. I'll be recommending all my friends and family to get service done at Castle Rock Ford from now on! More

Elva is an awesome service rep, I'd recommend her to friends and family. Thank you friends and family. Thank you More

Alex was most attentive and helpful throughout the entire process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly process. He was always available when I had a question. Other than waiting a long time for the vehicle, it was a wonderful experience. I would highly recommend, Alex, and Castle Rock Ford to anyone! More

Great experience right up to the sale and they added almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got almost $800 in previously undisclosed dealer fees when signing paperwork. VIP package or something including dealer prep and LoJack. Feel like I got jacked. Won’t buy there again. More