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Castle Rock Ford
Castle Rock, CO
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My experience was very nice. They made me feel at home and work through any questions that I had quickly. And the car was awesome! Thanks for a good job! They made me feel at home and work through any questions that I had quickly. And the car was awesome! Thanks for a good job! More
The sales professional Dmitry Goncharoff was wonderful to work with! He helped us to spec out the truck we needed. He followed up on the order and kept us informed of when the truck would be delivered. Th work with! He helped us to spec out the truck we needed. He followed up on the order and kept us informed of when the truck would be delivered. The only issue we had with the entire purchasing experience was with the finance manager. He would not, even after repeated calls and emails, deliver to us the complete details of the warranty that we purchased. However, after we contacted Mr. Medina, he corrected that issue IMMEDIATELY, and we had the documents we needed in hand in less than an hour. Overall a good experience despite the one bad actor. We plan on taking the truck to this dealership for routine service and would absolutely return to this dealership to purchase a new vehicle. More
Quick response, answers texts and emails promptly. Super friendly and very helpful! I will be recommending Castle Rock Ford to anyone looking for a behicle upgrade! Super friendly and very helpful! I will be recommending Castle Rock Ford to anyone looking for a behicle upgrade! More
Very knowledgeable and personable. When answer was ‘unknown’ Robert took the extra step to find the answer. He took very good care of us! Thank you Robert and thank you Ford! ‘unknown’ Robert took the extra step to find the answer. He took very good care of us! Thank you Robert and thank you Ford! More
Brian! You are definitely the best. I don’t like when dealerships and or sales personnel are just after that sale. Brian made it so easy for me to test driv You are definitely the best. I don’t like when dealerships and or sales personnel are just after that sale. Brian made it so easy for me to test drive the amazing 2022 Bronco Sport. Your the best. Thank you! Stop by and ask for Brian Cook! Absolutely recommend them 100% I appreciate you, thanks again for Everything. More
The overall purchase process from beginning to end was the quickest I have ever experienced. My sales rep Brian Cook was fabulous with his assistance to finalize my deal to my satisfaction. the quickest I have ever experienced. My sales rep Brian Cook was fabulous with his assistance to finalize my deal to my satisfaction. More