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Castle Rock Ford

Castle Rock, CO

4.5
1,138 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,138 reviews

November 02, 2023

Service was complete in a timely manner and the bill was explained in sufficient detail. More

by 13REESE56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber in service.
November 02, 2023

Was a super easy experience to work with Dillon. He made the whole process very smooth. More

by gkcollins22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillion
November 01, 2023

Gary was great, I knew exactly what was going on with my truck all the time . Great service everyone was extremely helpful and friendly. I had a very good experience. Thank you Gary and the parts departme More

by jtaglieri54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary in service
October 31, 2023

Lovely environment… great people…timely service Will definitely be back in the future. Thank you! More

by ecbwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
October 31, 2023

Elva in the Quick Lane is great! She's super friendly, quick, accurate and reasonable. And, we loved the pick up and delivery! Nicely done Elva! More

by Tim in Castle Rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elva Mejia
October 31, 2023

The process was fast and efficient and they had the car back when they said they would. More

by ghomer71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nycholas
October 31, 2023

I had zero issues with this dealership. Everyone was accommodating and helpful where needed. Happy with my decision! More

by donomics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Appel, Dillion Nyman
October 30, 2023

Gary was great. Very smooth professional process . Very fast turn around time. . Repairs made very convenient. More

by SHANELATIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
October 30, 2023

Excellent customer service. Service started on time, communicated progress and any issues encountered. Explained the service at completion. More

by Ellisrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
October 30, 2023

While the sale of the truck went ok, I don't like to give ratings or make a recommendation until I start using their service. That will be the true test of the dealership. We'll see what happens when I need More

by mecormier99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alex M,