Castle Rock Ford

Awesome fast service. Got my truck in and out in a timely manner as always. Got my truck in and out in a timely manner as always. More

Took two weeks to fix my problem but the job turned out well. Thank you well. Thank you More

I ordered my truck last January 2022 and the schedule got so pushed back they had to make my truck a 23, John went above and beyond for me ordering the 23 to the spec I wanted while I was out of state on the so pushed back they had to make my truck a 23, John went above and beyond for me ordering the 23 to the spec I wanted while I was out of state on the day the order bank opened for the 23s. This week I took delivery of my 2023 F450 Platinum and it’s actually more perfect than I could’ve imagined, the guys got me an amazing 7 year warranty on the truck for pretty much any issue you could think of and got me a good rebate on the truck. I can’t recommend castle rock ford enough. More

Gary Clayton was an amazing salesman! He made everything goes smoothly and we are very happy with her purchase. He made everything goes smoothly and we are very happy with her purchase. More

Recently needed to take my F150 back in to have it serviced after an issue arose following a standard mileage checkup and routine service. The service department at Castle Rock Ford was able to get me serviced after an issue arose following a standard mileage checkup and routine service. The service department at Castle Rock Ford was able to get me quickly scheduled, set up with a loaner vehicle, and had the foreman and manager clear all the work before getting my vehicle back to me. This was all well appreciated and gives me the confidence to continue to bring my f150 to this dealer and service center. More

Went there to get LoJack turned on; and was there for over two hours, Again! Everything I have gone there a 20 minute visit took 2+ hours over two hours, Again! Everything I have gone there a 20 minute visit took 2+ hours More

This is the second time we've traded & purchased a vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. vehicle through Castle Rock Ford because of the great service! Jimmie made the process the easy and always goes above and beyond. More

Service was quick - no surprises. Courtesy shuttle was very helpful. Chris did a good job keeping me informed. Courtesy shuttle was very helpful. Chris did a good job keeping me informed. More

Professional, responsive, quality service team. Shuttle service is very convenient. Would highly recommend Castle Rock Ford. Shuttle service is very convenient. Would highly recommend Castle Rock Ford. More

Awful customer service, no urgency, had to get ford National involved. Scheduled me for a service appointment knowing they didn’t have the right parts to fix the problem National involved. Scheduled me for a service appointment knowing they didn’t have the right parts to fix the problem More