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Castle Rock Ford

Castle Rock, CO

4.5
1,138 Reviews

1404 S. Wilcox St

Castle Rock, CO

80104

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Showing 1,138 reviews

September 11, 2023

Was great service and very accommodating. Highly recommend and will continue to give them my business. More

by HAMEL.DUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel, Sarah Elliot, Michael Moores, Allison Skelly
September 11, 2023

communications were awful. service rep did NOT respond to calls nor texts. they had the vehicle for 3 days for basic items and i get the sense they didn't even look at the vehi More

by randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kara
September 11, 2023

Joel was great, he communicated and get me informed re status of my parts arrival and repair completion. More

by PLUEBBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
September 11, 2023

Very prompt, courteous, and professional. They followed up when they said they would That’s all More

by RJCS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Moores, Allison Skelly
September 11, 2023

Steven was great to work with though the crazy Ford Bronco ordering process. He kept me informed regularly over 20 months while awaiting the build of our Bronco. When the long awaited day arrived, St More

by mprohrbach
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Crawford
September 09, 2023

Great people that keep you informed and do not try to over sell you Fast service More

by CHESTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
September 09, 2023

They had what I wanted on the lot. I test drove the F-150, first with EcoBoost then one with PowerBoost. Both impressed. I settled on a Platinum with PowerBoost. Ben made it a painless More

by weslangland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Farely
September 09, 2023

They did a great job trying to find me a new Bronco. Thank you Dillon!! More

by michaelcfody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Nyman, Dmitry Goncharoff
September 08, 2023

I like that they check previous work to see what I need or don't need. I feel confident that they're mot trying to cheat me More

by MPILGRIM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Elliot, Michael Moores, Allison Skelly
September 08, 2023

Dimitri was amazing! I have bought two vehicles from him now, and he has both times had my best interest in mind. More

by kenhall1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, mechanic, Dmitry Goncharoff
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