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Castle Hyundai Downers Grove - Service Center

Downers Grove, IL

3.6
13 Reviews

13 Reviews of Castle Hyundai Downers Grove - Service Center

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March 02, 2025

Keith got me in and out within an hour, even without an appointment. I am very satisfied with the service received here at Castle Hyundai, I will definitely be back! More

by Kenny L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Van-Rooyen
February 27, 2025

Service advisor Daroeuth was friendly and professional. I walked in and he took care my appointment. He also provided a list of suggested service in my 2020 Elantra. I requested battery replacement and oil More

by Chiu W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daroeuth Kay
February 15, 2025

Service agent was responsive to our questions and needs - provided a loaner car for us More

by delkolacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karolina Niziolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Thanks to all the personal Hyundai for taking care of my car Hyundai ELANTRA I’m very pleased for their attention and service More

by Julia13grand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daroeuth, kay
January 07, 2025

Fast and outstanding service, staff is very courteous and accommodating, top quality service all the time every time More

by mlh007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Everything is automated and you never get any confirmation of you appointment. They bring you in and then give you a price. More

by smithfam4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Bustamante
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Great service department Chris Jones and his team are very helpful when it comes to customer service and keeping you informed about your vehicle. More

by Larryt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karolina Niziolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Great service and great advisors! Castle Hyundai's employees were curious and efficient. Thank you Castle! More

by tennismike78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Bustamante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karolina Niziolek
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2024

Keith is the best part of the dealership. He was so helpful in helping to get my car serviced and the continued work it still needs. More

by Tmullane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
August 29, 2024

Always kind and ready to help and service. Nizar (salesman) and Keith (service) are great to deal with. Each time I come we're always treated with courtesy. More

by papa2101957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Assria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Van R.
1