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Castle Hyundai Downers Grove
Downers Grove, IL
34 Reviews
Welcome to Castle Hyundai Downers Grove, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our great reviews and top-notch level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Downers Grove, Naperville, Oak Brook, Bolingbrook, and Lombard by delivering a seamless and enjoyable car-buying experience.
At Castle Hyundai Downers Grove, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 34 reviews
February 05, 2025
Dealer quoted me an OTD cash price on a New vehicle with 10 miles on it advertised on their website. No return calls when I asked to pick it up. Later salesman and sales manager tell me the car is really 10 miles on it advertised on their website. No return calls when I asked to pick it up. Later salesman and sales manager tell me the car is really a DEMO, and try to upsell me to a more expensive model. More
by john nicky
January 28, 2025
Would recommend to friend and family . Nizar was very professional and fast . Very nice guy Nizar was very professional and fast . Very nice guy More
by plainfield71
Employees Worked With
January 05, 2025
Very good experience very helpful they help out helped testing drive the car and nice salesman alan testing drive the car and nice salesman alan More
by Jim
December 24, 2024
Excellent. Best car buying experience I ever had. Everything was laid out with no games. Best car buying experience I ever had. Everything was laid out with no games. More
by Paul
December 12, 2024
Everything is automated and you never get any confirmation of you appointment. They bring you in and then give you a price. confirmation of you appointment. They bring you in and then give you a price. More
by smithfam4u
Employees Worked With
December 11, 2024
Nizar is amazing. You need a car, call Nizar. Best experience we’ve ever had buying a car. Love Castle Hyundai. You need a car, call Nizar. Best experience we’ve ever had buying a car. Love Castle Hyundai. More
by Tony E
Employees Worked With
December 05, 2024
After walking out undecided on what I wanted the sales manager came out to speak to me and assured me he would help me find my new car. He also helped my brother with his new car. He got us to work with N manager came out to speak to me and assured me he would help me find my new car. He also helped my brother with his new car. He got us to work with Nizar who worked hard to earn our business. He got both my car and brothers car from other dealers. He called to see how was the new car, and really made the purchase smooth. I would definitely recommend this dealership and Nizar. More
by PAQUITO
December 03, 2024
Great service department Chris Jones and his team are very helpful when it comes to customer service and keeping you informed about your vehicle. very helpful when it comes to customer service and keeping you informed about your vehicle. More
by Larryt
November 28, 2024
Everyone was helpful and greeted me in a welcoming manner. Everything was handled smoothly with my purchase manner. Everything was handled smoothly with my purchase More
by katerajeff
