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Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

Naperville, IL

4.2
252 Reviews

252 Reviews of Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

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March 01, 2024

Great service experience from the beginning to the end, as well as the follow up! More

by Kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario and Mike in Service
February 29, 2024

They did a great job and I got my jeep back sooner than I thought I would. More

by dtyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Love going to them for all my car need they answer all my questions great customer service More

by Savvy5bp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Pickell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Chris Olson
February 20, 2024

Was easy to get an appointment, got quick feedback on the car and confirmation that they had the part and that work would be done same day. More

by daniel.wandolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
February 16, 2024

Excellent service friendly atmosphere great deals wonderful location snacks are good hours of service great. Can wash does a great job for free nice place .. More

by thomasjohnson7672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imadeddin Abdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaire Maybin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Radziewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justus Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wendy Wegner, Frankie Neubecker
February 09, 2024

The service center is phenomenal! Mario Giannese goes out of his way to make sure his customers are treated well and happy. We appreciate the honesty, quick service and attention top More

by Lizandal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Giannese
February 09, 2024

Kayla, our service rep, was outstanding. Very personable and great at communicating on our service appointment. Highly recommend! More

by brandolph2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
February 08, 2024

Anthony was very attentive and knowledgeable. Service took awhile since only two techs were working in the oil change area. car wash is nice. More

by scott.clausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
February 07, 2024

As usual, Mike Madison-Service Advisor, did a great job. I try and work with the same person every time and he is that person. Knowledgeable, efficient, and helpful with suggestions and ideas. In a word: More

by frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Madison
Feb 07, 2024 -

frank responded

Excellent

February 07, 2024

Great people with good customer service. I appreciate it. Did exactly what I needed to do More

by charlescoleman209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Foland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Imadeddin Abdin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zaire Maybin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Radziewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ryder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justus Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frankie Neubecker