Castle Chrysler Dodge Jeep RAM of Naperville - Service Center

Brought my car in at 7:00 AM for a recall and was told it would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After bei would take all day, and no loader available. At 3:00 PM received a call saying my car would not be ready that day, so I asked for a loader. After being on hold for 10 minutes I was told the mechanic would stay and finish the job. He did and the car runs fine with no problems. I wish they would have told me before I brought the car in, what it was and how long it would take. More

Friendly and great service! Went above and beyond even on warranty! I highly recommend to everyone. Went above and beyond even on warranty! I highly recommend to everyone. More

Rachel in service is great to with with. Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! Rachel kept me updated throughout the process. Rachel is making sure they figure out the issue and get it resolved. Outstanding customer service! More

I visited here for my pickup truck oil change, and their service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied wit service I received from Anthony was one of the best I experienced. His prompt and continuous follow-up and his kind manner made me very satisfied with all services that I received from this dealership. More

Took my RAM 1500 in for 30,000 mile service today. Great experience. Anthony was tremendous to work with. Explained what needed to be done and what didn't. Very professional and courteous. Today was d Great experience. Anthony was tremendous to work with. Explained what needed to be done and what didn't. Very professional and courteous. Today was definitely an 11 out of 10 experience. More

I will not do business with this establishment ever again. As a customer I was misled by my service writer. again. As a customer I was misled by my service writer. More

Easy in and out for a key fob program. Always kind, and courteous service. It’s my goto service for JL Rubicon Always kind, and courteous service. It’s my goto service for JL Rubicon More

I brought my Jeep in for maintenance today. Service representative Kayla kept me informed throughout the process and was knowledgeable and professional. Outstanding customer service! Service representative Kayla kept me informed throughout the process and was knowledgeable and professional. Outstanding customer service! More

It took me three months to fix my problem, even so the service manager ignored me, his name is Mario service manager ignored me, his name is Mario More

Although the pricing for hourly rate seems extremely high, the service I received from Anthony was one of the best I experienced high, the service I received from Anthony was one of the best I experienced More