Castle Chrysler Dodge Jeep RAM of Naperville

Service Technician was thorough. Provided several options. Processed coupons and activated Mopar road hazard service for newly purchased tires. Provided several options. Processed coupons and activated Mopar road hazard service for newly purchased tires. More

We had a terrific experience purchasing our new-to-us 2022 GMC Sierra from Castle Chrysler of Napervile. The sales team was low-pressure, honest, and very willing to work with us to arrive at a deal that 2022 GMC Sierra from Castle Chrysler of Napervile. The sales team was low-pressure, honest, and very willing to work with us to arrive at a deal that worked for everyone. And Abdel, our sales rep, went out of his way to make sure the truck was washed and super clean before we took it home. Highly recommend the team at Castle. More

The staff at Castle Jeep are super helpful! They helped me find the perfect car and really worked with me through the entire process. They helped me find the perfect car and really worked with me through the entire process. More

I just want to say my experience with Nick A. in the service department was below my expectations. Every time I called I got his voicemail or a message was taken but no returned calls. I then pro in the service department was below my expectations. Every time I called I got his voicemail or a message was taken but no returned calls. I then proceed to ask for the manager but he never returned my call either. After 2 1/2 weeks of trying to find out if my parts arrived, I took it into my own hands and contacted the parts department for more information. Come to find out Nick never ordered my part. I want to give a huge shoutout to Ray in parts who ordered my part and was then delivered the following day. He is the one that shall receive my gratitude for my experience this time around. Thank you Ray for making this all happen and going above and beyond your duties on becoming my advisor/parts expert! I must say being in this industry myself I expected way more, communication is critical in this industry and Nick didn’t follow through. More

Very professional I would refer my friend and family to use your dealership for service your service if something needs to be done they let you know cost of repairs use your dealership for service your service if something needs to be done they let you know cost of repairs More

Straight forward, informative and very helpful. Guillermo was quick to respond to our questions, before and after the sale I would recommend this dealer and we will be back next time we are in need Guillermo was quick to respond to our questions, before and after the sale I would recommend this dealer and we will be back next time we are in need of a vehicle. More

Yes, I would recommend Castle to anyone. It was a pleaser buying a car from them. It was a pleaser buying a car from them. More

Anthony was very attentive and communicated all the details of my oil change. Will definitely be back. details of my oil change. Will definitely be back. More

Joe, John, and Joe were great to work with and very accommodating with our schedule. We were able to get the Grand Cherokee we wanted and at the price we expected (consistent with website advertised p accommodating with our schedule. We were able to get the Grand Cherokee we wanted and at the price we expected (consistent with website advertised price). Great experience and we absolutely love our new Grand Cherokee. Thank you for everything - would recommend Castle to anyone looking for a new Jeep (or Dodge/RAM). More

Joe was friendly. Kept me informed,explained what the problem and cost. Provided transportation while car was in service. Kept me informed,explained what the problem and cost. Provided transportation while car was in service. More