Castle Chrysler Dodge Jeep RAM of Naperville

Excellent service friendly atmosphere great deals wonderful location snacks are good hours of service great. Can wash does a great job for free nice place .. wonderful location snacks are good hours of service great. Can wash does a great job for free nice place .. More

I recently had the pleasure of purchasing a car from Castle, and I must say, the experience exceeded my expectations. From the moment I stepped foot into the dealership, I was greeted with warmth and fr Castle, and I must say, the experience exceeded my expectations. From the moment I stepped foot into the dealership, I was greeted with warmth and friendliness by the entire team. They were incredibly accommodating, going above and beyond to accommodate my busy schedule and ensure that the car buying process was convenient for me. What truly impressed me was their commitment to finding the perfect car for me at a fair price. They listened attentively to my preferences and worked tirelessly to match me with a vehicle that met my needs and budget. I never felt pressured or rushed into making a decision, which made the entire experience stress-free and enjoyable. In the end, I drove away with the car I had been dreaming of, knowing that I had made a smart and satisfying purchase. I cannot recommend Castle enough to anyone in the market for a new vehicle. Their exceptional customer service, transparency, and dedication to customer satisfaction truly set them apart. Thank you, Castle, for making my car buying experience a memorable one More

Beware this dealer does not honor its online price. I went to buy a new wrangler and wanted it at the advertised Castle CDJR Savings price on their website. In the terms next to the sale price it says I went to buy a new wrangler and wanted it at the advertised Castle CDJR Savings price on their website. In the terms next to the sale price it says nothing about the discounts being dependent on anything all it says is about financing. They did not want to give me the sale price they even went as far as asked me to pay over sticker price for the wrangler. The person I was dealing with for the financing ended up getting so mad he was red in the face, ripped the financing page he was showing me out of my hand, and balled it up and tossed it away. He then asked me why I came to their dealership. The only reason why I went there was because they had the wrangler with the most options I wanted. I will be doing what he requested and going to the plano jeep dealer from now on. The sales rep Justus, someone named C.J. treated me and my wife with great respect but the guy from financing was extremely unprofessional and rude. More

The service center is phenomenal! Mario Giannese goes out of his way to make sure his customers are treated well and happy. We appreciate the honesty, quick service and attention top Mario Giannese goes out of his way to make sure his customers are treated well and happy. We appreciate the honesty, quick service and attention top detail. Thank you for a wonderful experience. More

Kayla, our service rep, was outstanding. Very personable and great at communicating on our service appointment. Highly recommend! Very personable and great at communicating on our service appointment. Highly recommend! More

Anthony was very attentive and knowledgeable. Service took awhile since only two techs were working in the oil change area. car wash is nice. Service took awhile since only two techs were working in the oil change area. car wash is nice. More

Great people with good customer service. I appreciate it. Did exactly what I needed to do I appreciate it. Did exactly what I needed to do More

Everyone at Castle was friendly. They went out of their way to work with me on my schedule. I ended up with the car I wanted at a fair price. They went out of their way to work with me on my schedule. I ended up with the car I wanted at a fair price. More

Castle at Naperville is in a great location. The sales and service department are professional and knowledgeable. The sales and service department are professional and knowledgeable. More