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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,589 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,589 reviews
June 15, 2012
Outstanding customer service, very determind to earn our Outstanding customer service, very determind to earn our business. I would drive 4hrs again to do business with them... I love my new Dodge! Meli Outstanding customer service, very determind to earn our business. I would drive 4hrs again to do business with them... I love my new Dodge! Melissa More
by melmorgan
June 05, 2012
Chris was very knowledgeable and patient with all the questions we had. Chris made the car buying experience a pleasent one. Our 6yr old daughter said Chris was AWESOME! questions we had. Chris made the car buying experience a pleasent one. Our 6yr old daughter said Chris was AWESOME! More
by creyes1014
Employees Worked With
Chris Olson
June 02, 2012
Quick turn around - zero post service issues, and I was able to leave my rental car there when I was done! The cost - believe it or not - was also quite reasonable able to leave my rental car there when I was done! The cost - believe it or not - was also quite reasonable More
by Torchwood
Employees Worked With
Bill - Service Admin
June 01, 2012
Excellent service and selection! Dave and Chris were able to advise me on everything I asked when purchasing my Jeep. I ordered a Jeep that was not available at the time and they were able to give me c able to advise me on everything I asked when purchasing my Jeep. I ordered a Jeep that was not available at the time and they were able to give me complete details of what I should expect with the model I chose. Will do business again, highly recommended dealership. More
by stub3n
May 29, 2012
It was a pleasure working with Chris Olsen. His patience and knowledge of how everything worked with the vehicles was superb. I would highly recommend anyone interested in purchasing a vehicle there to see and knowledge of how everything worked with the vehicles was superb. I would highly recommend anyone interested in purchasing a vehicle there to see him. More
by gfigiel
Employees Worked With
Chris Olson
May 25, 2012
The dealership made the whole car buying experience so easy. They were straightforward and honest with the new car pricing and also gave me a respectable trade-in value for my car. I would highly recommen easy. They were straightforward and honest with the new car pricing and also gave me a respectable trade-in value for my car. I would highly recommend this dealership for a new car purchase. More
by Jm707
May 01, 2012
Really shocked how much knowledge and how painless they made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get treat right! Go to Naperville Jeep. Thank you guys!!! More
by CEOcreations
April 27, 2012
Bill was very friendly to work with. I'm an apprehensive female dropping my car off for service. I don't want to be taken advantage of. My husband and I had a sense, Bill would make sure we received an female dropping my car off for service. I don't want to be taken advantage of. My husband and I had a sense, Bill would make sure we received an accurate diagnostic testing and our car was serviced correctly. More
by ltr
Employees Worked With
Bill Stillwell
April 23, 2012
It was such a pleasure to work with both Chris and Dave! They made the "not so pleasant" experiences of buying a car, pleasant again! Chris was very knowledgable with the vehicle and Dave was great as far a They made the "not so pleasant" experiences of buying a car, pleasant again! Chris was very knowledgable with the vehicle and Dave was great as far as being quick with prices and financing. One thing we truly hate about car dealerships is the waiting for prices and going back and forth a hundred times haggling - this was not the case - so we appreciated the fact that they also valued our time as well as theirs and didn't make us just sit around forever. Other dealerships should take note of this! Thanks again, it was truly a pleasure! More
by kathywrobel
April 17, 2012
Its ok... Don't let the reviews fool you on this web page. They are all days apart from echother sometimes many on the same day. Thats just not probable especially on a page like this. Take it how you w page. They are all days apart from echother sometimes many on the same day. Thats just not probable especially on a page like this. Take it how you want the Sales people are sales people. If you go in looking at cars believe me they come out like vultures if you walk out in the parking lot. All in all I don't feel like the price was that great but my 2004 Sahara had less the 70k miles on it and was garage kept and babied. BJ is smooth guy that is good at what he does and I bet could get any financing if you need it regardless of your situation. Would I purchase from here again. Probably not. Did I hate the place? No but they really need to work on there people skills. More
by jeepguy704
Employees Worked With
