Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,591 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,591 reviews
July 18, 2012
just a very honest dealer and John was the best salesman. very friendly and just a good guy as were everyone we dealt with.thank you for a great experience i just hope i can send you some costumers. very friendly and just a good guy as were everyone we dealt with.thank you for a great experience i just hope i can send you some costumers. thank you Dennis and Karen. More
by jack9865
Employees Worked With
john louis
June 19, 2012
Just purchased my 3rd Grand Cherokee from Naperville Jeep. I always do my homework before negotiating price and this dealership has thus far been competitive. Chris Olson has been been knowledgable an Jeep. I always do my homework before negotiating price and this dealership has thus far been competitive. Chris Olson has been been knowledgable and helpful, not pushy nor over-stating his products. The Sales Manager Dave Pickell was actually fun to work with. He was a former math teacher and was able to (rather have the patience to) show me counter-intuitive financing options that will save me a bundle. My last Grand Cherokee was rear-ended and I've been pleased with the quality of work and efficiency of their body shop. Service wise, Dominick has always been helpful explaining the service work as well as options. In all I would say this is a very professional group. More
by Greg65
June 15, 2012
Outstanding customer service, very determind to earn our Outstanding customer service, very determind to earn our business. I would drive 4hrs again to do business with them... I love my new Dodge! Meli Outstanding customer service, very determind to earn our business. I would drive 4hrs again to do business with them... I love my new Dodge! Melissa More
by melmorgan
June 05, 2012
Chris was very knowledgeable and patient with all the questions we had. Chris made the car buying experience a pleasent one. Our 6yr old daughter said Chris was AWESOME! questions we had. Chris made the car buying experience a pleasent one. Our 6yr old daughter said Chris was AWESOME! More
by creyes1014
Employees Worked With
Chris Olson
June 02, 2012
Quick turn around - zero post service issues, and I was able to leave my rental car there when I was done! The cost - believe it or not - was also quite reasonable able to leave my rental car there when I was done! The cost - believe it or not - was also quite reasonable More
by Torchwood
Employees Worked With
Bill - Service Admin
June 01, 2012
Excellent service and selection! Dave and Chris were able to advise me on everything I asked when purchasing my Jeep. I ordered a Jeep that was not available at the time and they were able to give me c able to advise me on everything I asked when purchasing my Jeep. I ordered a Jeep that was not available at the time and they were able to give me complete details of what I should expect with the model I chose. Will do business again, highly recommended dealership. More
by stub3n
May 29, 2012
It was a pleasure working with Chris Olsen. His patience and knowledge of how everything worked with the vehicles was superb. I would highly recommend anyone interested in purchasing a vehicle there to see and knowledge of how everything worked with the vehicles was superb. I would highly recommend anyone interested in purchasing a vehicle there to see him. More
by gfigiel
Employees Worked With
Chris Olson
May 25, 2012
The dealership made the whole car buying experience so easy. They were straightforward and honest with the new car pricing and also gave me a respectable trade-in value for my car. I would highly recommen easy. They were straightforward and honest with the new car pricing and also gave me a respectable trade-in value for my car. I would highly recommend this dealership for a new car purchase. More
by Jm707
May 01, 2012
Really shocked how much knowledge and how painless they made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get made the hole experience. We learned more in 25mins there, then 2 weeks of shopping around at other dealers. If you want to cut to the chase and get treat right! Go to Naperville Jeep. Thank you guys!!! More
by CEOcreations
April 27, 2012
Bill was very friendly to work with. I'm an apprehensive female dropping my car off for service. I don't want to be taken advantage of. My husband and I had a sense, Bill would make sure we received an female dropping my car off for service. I don't want to be taken advantage of. My husband and I had a sense, Bill would make sure we received an accurate diagnostic testing and our car was serviced correctly. More
by ltr
Employees Worked With
Bill Stillwell
