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Castle Chrysler Dodge Jeep RAM of Naperville
Naperville, IL
1,591 Reviews
Welcome to Castle Chrysler Dodge Jeep Ram of Naperville, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you.
Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from Naperville, Aurora, Bolingbrook, Wheaton, and Lisle by delivering a seamless and enjoyable car-buying experience.
At Castle Chrysler Dodge Jeep Ram of Naperville, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,591 reviews
October 05, 2012
Mike was excellent to deal with! I will make sure to refer friends, family and coworkers directly to him. I purchased a 2012 jeep compass and could not be more happy with my decision. Mike was extremel refer friends, family and coworkers directly to him. I purchased a 2012 jeep compass and could not be more happy with my decision. Mike was extremely knowledgeable, was not pushy like most salesmen and had a great personality. I look forward to enjoying my new car! More
by bella917
October 05, 2012
Couldn't have had more info given to us if we asked for it. Definitely pleased with that portion. Both gents were polite, professional and friendly. The price was right! Kudos!!!!!! it. Definitely pleased with that portion. Both gents were polite, professional and friendly. The price was right! Kudos!!!!!! More
by JeepyGirl1
October 04, 2012
When I first visited the dealer, Tom McDonald was my initial contact. I wanted to price out a new Durango in comparison to another vehicle I was considering. Tom walked me through available inventory, initial contact. I wanted to price out a new Durango in comparison to another vehicle I was considering. Tom walked me through available inventory, model features and a test drive. I came back several times during the evaluation process. Tom was always patient and informative. I did not feel pressured at all. In the end, I believe I got the best deal available. I'd recommend Tom to anyone who was looking for thoughtful and informative input to the sales process. More
by tpie
Employees Worked With
October 04, 2012
Very friendly and up front.gave them a time frame for selling us the vehicle and they stuck to it and worked to get us in the payment we needed.Was probably the best experience i have had buying a new ca selling us the vehicle and they stuck to it and worked to get us in the payment we needed.Was probably the best experience i have had buying a new car, I didn't feel pressured and was just a pleasant experience. More
by pickle weasel
October 02, 2012
Made the purchase experience very easy and quick. Had the exact Jeep I wanted and Chris was very responsive to my questions and particular situation. This was the third Jeep that I have purchased from this d exact Jeep I wanted and Chris was very responsive to my questions and particular situation. This was the third Jeep that I have purchased from this dealership and the second one from Chris. I do not see any reason to go elsewhere. More
by srowegolf
Employees Worked With
Chris Olson
September 28, 2012
Reid and the crew at Naperville Jeep were amazing. They really walke my wife and I through the process and we ended with a great deal on a great Jeep. We will be back next time we need to expand. really walke my wife and I through the process and we ended with a great deal on a great Jeep. We will be back next time we need to expand. More
by Naperflyer
Employees Worked With
September 21, 2012
I extremely happy with my purchase. i worked with johnathan, he was very helpful and informative with the purchase of my car and i didnt feel pushed what so ever. 3 thumbs up :) johnathan, he was very helpful and informative with the purchase of my car and i didnt feel pushed what so ever. 3 thumbs up :) More
by robertl1
Employees Worked With
johnathan
September 21, 2012
Mike and Sam were helping me, I really just came in to look at the 2012 compass, but they gave me a great trade in amount, weren't pushy at all and were so helpful! I'm extremely happy with my purchase! look at the 2012 compass, but they gave me a great trade in amount, weren't pushy at all and were so helpful! I'm extremely happy with my purchase! More
by christinaq
September 20, 2012
I stopped in to look at the new jeep liberty's. I worked with Mike and he was very knowledgeable about the 2013 jeep liberty. I felt very comfortable and didn't feel rushed or pressured into buying the jeep with Mike and he was very knowledgeable about the 2013 jeep liberty. I felt very comfortable and didn't feel rushed or pressured into buying the jeep. I plan on coming back here soon to hopefully purchase the jeep. I would definitely recommend this dealership to anyone looking for a new car. I would prefer to work with mike again for an easy sale :) More
by michelle523
