Castle Chrysler Dodge Jeep RAM of Naperville

I went into the dealership knowing the basics of what I wanted but not really knowing what bells and whistles I wanted. Chris was so helpful and explained everything so well. He wasn't pushy or just all ab wanted but not really knowing what bells and whistles I wanted. Chris was so helpful and explained everything so well. He wasn't pushy or just all about wanting to make the sale. He took the time to talk to me and share his knowledge. He was the reason I felt comfortable with my decision. He was exactly what I look for in salesman! I would definitely go back and see him on my next vehicle. More

He was very professional, he didn't try pushing me into a more expensive car. He was very detailed on each car we looked at. I never had such great help from a sales person. I will always go back and deal wi more expensive car. He was very detailed on each car we looked at. I never had such great help from a sales person. I will always go back and deal with Chris Olson only. More

I recently purchased a 2013 Jeep from this dealer. After visiting a few other dealers that day and being disappointed I decided to make a stop here and I was respectfully greeted by a young salesman named C visiting a few other dealers that day and being disappointed I decided to make a stop here and I was respectfully greeted by a young salesman named Chad. Not only was he very knowledgable when it came to questions I asked but he was also extremely polite and although he definitely sold me, I didn't feel as if I was being sold. Chad instilled the confidence in me that I was getting a great deal and any future purchases my family makes I will seek out his expertise. More

We found our saleman Jonathan Fischer as well as the rest of the staff at the dealership to be most helpful and appreciate them helping us make our purchase of our Jeep pleasant. of the staff at the dealership to be most helpful and appreciate them helping us make our purchase of our Jeep pleasant. More

chad was so very helpful!! I was extremely impressed were the respect that i was shown!! I love my town and country, i have been bragging to all my co workers about it!! Thanks chad for all the help!!! the respect that i was shown!! I love my town and country, i have been bragging to all my co workers about it!! Thanks chad for all the help!!! More

Car buying is what it is. However, we found sales/finance mgr Dave P friendly, quick and professional with the paperwork magic. Salesman knowledgeable on vehicle. Our complaint is with the vehicle delivery p mgr Dave P friendly, quick and professional with the paperwork magic. Salesman knowledgeable on vehicle. Our complaint is with the vehicle delivery portion of the process. New $50,000 truck was washed, but still had blue grease marker on it. Since it was spontaneous afternoon purchase, our trade was full of our stuff and we transfer belongings out in the freezing rain. We (and they) had no trash bags or can liners and it was a mistake for them not to invite us in to the (empty) service bay to do this in a more comfortable manner. Two salesmen just stood behind us shivering and monitoring our "taking" of things from one truck to the other. No one had a blade to take off our city sticker and it was too cold to bother anyway. We have bought a zillon cars...and this was the first time the trade-in flotsam was not packed up by a service valet, with us just verifying everything was out. These simple things took the experience rating from Great to Ok. And we would hesitate to take the truck for service there (since there are closer dealers to home) and delivery experience usually reflects the quality of the service dept. We also made an extra trip several days later to drop off the spare key set from the trade and "The Desk Guys" (why are they sitting at a reception bar anyway?) were not friendly....actually less-than-courteous....leaving a final 'ICK' impression of this dealership. They have moved into their fancy new digs, but they haven't polished up their customer service, and it shows. More

Chris Olson is very knowable and pleasant to work with. Him along with Dave Folland they go above and beyond their call of duty to help make the process easier and keep the pain level to a minimum. They ar Him along with Dave Folland they go above and beyond their call of duty to help make the process easier and keep the pain level to a minimum. They are even willing to help with whatever questions or concerns even after completing the sale. To find that kind of integrity is a rarity these days. I would highly recommend doing business with this dealer especially with Chris or Dave then you know you'll be treated right. More

Mike greated me on the lot an showed me the town and country's they had. I went home to think about it and came back the next night and purchased the van. He is the best person to work with and will te country's they had. I went home to think about it and came back the next night and purchased the van. He is the best person to work with and will tell everyone I know to go see him. Thanks again mike More

I have owned my Grand Cherokee Overland for over a month now and I just love this car.I spent a few weeks looking for a new car by my self and when I came back with my husband to purchase my very first Jeep now and I just love this car.I spent a few weeks looking for a new car by my self and when I came back with my husband to purchase my very first Jeep product ever Reid made the buying process very easy and quick.My hubby and I loved how we got a low internet price for the car we were buying and got a very fair trade in amount for the car we giving to the dealer.I feel i was treated with honesty and integrity and would definitely recommend Reid Levin and the entire staff of Naperville Jeep. More

Great guys to work with. Very little haggling, but got what I wanted. We drove three hours after talking with Chris via email and it was well worth the trip. Would definitely make the trip again. what I wanted. We drove three hours after talking with Chris via email and it was well worth the trip. Would definitely make the trip again. More