Castle Chevrolet of Villa Park - Service Center

Could have been worse So all in all, everything was decent. Came in with a rough idle issue and after it was checked out, they found an issue with the cooling system leakin So all in all, everything was decent. Came in with a rough idle issue and after it was checked out, they found an issue with the cooling system leaking. After the repairs, the next day my coolant system was leaking. They did take care of it, just a hassle going back to the dealer on a Saturday. Then return the loaner and pickup my car on a Monday evening. I believe what I was charged for the initial repair was a bit high. Labor was over $1000.00. Based on when I told them to do the work and when the car was ready, it was roughly 5 hours. I believe most shops charge around 160.00 per hour, and I was charged around 200.00. I look at one of the items replaced, valve cover, and they charged 500.00 in labor. I personally cant see this taking more than an hour. I could do it myself maybe in 2 hours. Anthony was courteous and helpful. More

Thank you Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and call Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and called when ready More

Quick and efficient Although I did not purchase my vehicle at Castle I sincerely wish I had.The business I used to go to would have you sitting HOURS before the end of th Although I did not purchase my vehicle at Castle I sincerely wish I had.The business I used to go to would have you sitting HOURS before the end of the service. That was just a oil change! Not that way with Castle. Respectful and Honorable! More

Great fast service Great service.Appreciate the staff for helping out. Service were able to get my car in and out the next day. But I wasn’t pleased I wasn’t able to use Great service.Appreciate the staff for helping out. Service were able to get my car in and out the next day. But I wasn’t pleased I wasn’t able to use the coupon that I have. Becky was amazing and very informative. More

Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed surprised when I mentioned it then. I had to wait a bit for the loaner but it all worked out. More

Oil change Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil at other places. More

Super helpful I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. More

Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. Everyone gets an A+ rating. More

Above and Beyond I was very impressed with the fast, friendly services that I received at Castle Chevrolet service and parts department. From start to finish was great I was very impressed with the fast, friendly services that I received at Castle Chevrolet service and parts department. From start to finish was great! They went above and beyond to make sure that I received the service and parts that I was looking for. They also had no problems answering any questions that I asked. I will be returning to them for future services. More