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Castle Chevrolet of Villa Park - Service Center

Villa Park, IL

4.5
180 Reviews

180 Reviews of Castle Chevrolet of Villa Park - Service Center

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August 24, 2019

Thank you Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and call More

by isaiyaedelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for taking the time to leave us this great 5-star review and especially for your kind words about Tony!

August 14, 2019

Quick and efficient Although I did not purchase my vehicle at Castle I sincerely wish I had.The business I used to go to would have you sitting HOURS before the end of th More

by elliswinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Marino
Aug 16, 2019 -

Castle Chevrolet of Villa Park responded

Ellis, thank you so much for taking the time to leave us such a positive 5-star review! We appreciate your feedback and hope to hear from you again soon!

August 02, 2019

Great fast service Great service.Appreciate the staff for helping out. Service were able to get my car in and out the next day. But I wasn’t pleased I wasn’t able to use More

by nakeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Aug 05, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for your feedback about our service. We are thrilled that we were able to service you in a time frame that met your standards. Becky and our team will appreciate your kind words, visit us again soon!

July 28, 2019

Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed More

by DOLPHINLUV14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for taking the time to leave us a positive review. We are happy to hear that everything worked out for you. Visit us again soon!

June 19, 2019

Oil change Prices are a little high and as a Chevy owner it should be a discount or specials for Chevy owners. I can get my oil changed cheaper with quality oil More

by mcanfield1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Medina, George Lorenzi
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for your feedback!

June 17, 2019

Super helpful I had a niggling issue with the drivers door that required a few visits, but they were persistent in helping me fix it! Big thanks. More

by genequirini
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for your kind words and review. If you need more help, our team is available to help - safe travels!

June 11, 2019

Shortest time ever I was very impressed how quickly my car/repair/oil change was completed in record time. Such a huge improvement from my last experience in December. More

by Beverly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Pirtle
Jul 26, 2019 -

Castle Chevrolet of Villa Park responded

We greatly appreciate your business and we’re thankful you chose us!

May 29, 2019

Horrible customer service! The worst customer service and no help the main focus was what I need to pay for a leak on a 2yr old new car. More

by Mz. Green
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marlex Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2019

Above and Beyond I was very impressed with the fast, friendly services that I received at Castle Chevrolet service and parts department. From start to finish was great More

by laverne2becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Amanda and John , Jasper Marino, Javier Gamboa
May 22, 2019 -

Castle Chevrolet of Villa Park responded

Laverne, we appreciate you choosing Castle Chevrolet for your service! Thank you for the wonderful review! We are thrilled to hear that our team delivered you top-notch service and answered all of your questions.

May 06, 2019

Courteous and professional I have never had any problems with the service department at Castle Chevrolet The last two times I had the pleasure of being served by Marlex who is e More

by TONY.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlex Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Castle Chevrolet of Villa Park responded

Tony, thank you for the amazing review of our service department! Our service team goes above and beyond to ensure our customers have the best experience possible. We sincerely value your business and look forward to your next visit!