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Castle Chevrolet of Villa Park

Villa Park, IL

4.2
941 Reviews
Welcome to Castle Chevrolet! At Castle YOU WILL ALWAYS BE TREATED LIKE ROYALTY!!! We strive to be the HIGHEST RATED dealer on DealerRater. We pride ourselves on having the LOWEST PRICES anywhere along with the VERY BEST customer service. Our "New School" online car buying process is super simple and super customer friendly. Check out our reviews and see for yourself just what the Castle Difference is all about!
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400 E Roosevelt Rd

Villa Park, IL

60181

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Showing 941 reviews

August 24, 2019

Thank you Great work as always! Thank you so much for always providing great service. Tony was courteous and helpful. Provided accuracy on service time and call More

by isaiyaedelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Castle Chevrolet of Villa Park responded

Thank you so much for taking the time to leave us this great 5-star review and especially for your kind words about Tony!

August 22, 2019

They took my Car in a Sale, and didn't pay me Yet? No return I sold my 2002 GMC Yukon Truck on 7/29/2019 to Castle Chevrolet, the Sales person was Daniel Garcia. The truck was in good running condition. They pro More

by CryOfJudah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager nd General Manager
Aug 23, 2019 -

Castle Chevrolet of Villa Park responded

Dan, your check has already been sent in the mail. If you have any other concerns please contact Mike at mcastagnino@castleguy.com and we would be more than happy to talk.

August 14, 2019

Quick and efficient Although I did not purchase my vehicle at Castle I sincerely wish I had.The business I used to go to would have you sitting HOURS before the end of th More

by elliswinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Marino
Aug 16, 2019 -

Castle Chevrolet of Villa Park responded

Ellis, thank you so much for taking the time to leave us such a positive 5-star review! We appreciate your feedback and hope to hear from you again soon!

August 12, 2019

Good time buying a car! Eddie helped me get the car I was looking for at the price I wanted to pay for it. He helped me with any questions I had. More

by REIguy4017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Nikpouri
Aug 13, 2019 -

Castle Chevrolet of Villa Park responded

We are thrilled to hear that you had such a good time buying a car with us at Castle Chevrolet. Eddie will be happy to hear your kind words. Please make sure to come to visit us again soon!

August 10, 2019

Easy and fast transaction This was the most pleasant car buying experience I ever had. No games at this dealership, the vehicle was clean, full tank of gas and ready for delive More

by Rizzo 414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clemente Garibay, Katie Jasionowski
Aug 13, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for leaving us such a positive 5-star review. We are delighted to hear that Katie was able to help you before and after your purchase with us, she will be happy to hear your kind words. We look forward to hearing from you again soon!

August 02, 2019

Great fast service Great service.Appreciate the staff for helping out. Service were able to get my car in and out the next day. But I wasn’t pleased I wasn’t able to use More

by nakeab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky Pirtle
Aug 05, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for your feedback about our service. We are thrilled that we were able to service you in a time frame that met your standards. Becky and our team will appreciate your kind words, visit us again soon!

July 28, 2019

Warranty Came in for warranty work. Had an appointment but not sure they were actually expecting me. I had asked for a loaner when I made it but they seemed More

by DOLPHINLUV14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Fajardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Castle Chevrolet of Villa Park responded

Thank you for taking the time to leave us a positive review. We are happy to hear that everything worked out for you. Visit us again soon!

July 26, 2019

Terrific Dealership! I had an issue with a car that i purchased and Ivan took care of it beautifully. He was very through with his service and was a definitely a man of h More

by Steve 142577
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Pusateri, Ivan Vujovic
Jul 30, 2019 -

Castle Chevrolet of Villa Park responded

Steve, we want to thank you for leaving us a 5-star review! We appreciate your feedback and are delighted to hear that Ivan was able to take care of you. Please visit us again soon!

June 23, 2019

My experience.. I am pleased with my vehicle and the way I was treated Eddie;my salesman was very pleasant during my process.He and your team:Ivan and Trey treated me More

by Satisfaction 3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie and Trey, Ivan Vujovic
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

We’re so pleased that we helped you find the perfect car to bring home! Our staff goes above and beyond to ensure our customers have the best experience possible, and we’re so glad that Ivan, Eddie, and Trey were able to do so for you.

June 22, 2019

Ulysses gomez He worked very well ... will do what you need done. Great service customer driven Awesome service I will be sure to recommend castle to anyone looki More

by Mrsfoxxy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulyses Gomez
Jul 25, 2019 -

Castle Chevrolet of Villa Park responded

Customer service is our #1 priority at our dealership and we couldn’t do it without Ulyses and our dedicated team! It makes us happy to hear how enjoyable your car-buying experience was at our dealership. We hope you enjoy your new vehicle for many years and we look forward to seeing you back again! Thanks again for choosing us!

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