Castilone Chrysler Dodge Jeep
Batavia, NY
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107 Reviews of Castilone Chrysler Dodge Jeep
Amazing Sales Experience With Chelsi Clark! I came in for service on my 2011 RAM and the service dept. was great as usual, but Chelsi came out and introduced herself to me as I was looking at a I came in for service on my 2011 RAM and the service dept. was great as usual, but Chelsi came out and introduced herself to me as I was looking at a new truck. She was able to answer every question I had and not once did I feel pressured or like I was wasting her time. By the end of my talk with Chelsi I was able to take a new truck for a ride and was curious to see what kind of deal I could get. Chelsi was able to lower my monthly payments by putting me into a new truck. A couple days after I bought the truck Chelsi gave me a call to check in and see how I was with the new truck and if I had any other questions. The process was so easy and stress free that I have to give 5 stars. I have bought many vehicles in my life and working with Chelsi and Castilone was by far the best experience i have ever had. They have a customer for life with me! More
Chelsi is the best Glad I went to Castilone! Great customer service. I will recommend this dealership to all my friends and family. Cant wait to see you all again! Glad I went to Castilone! Great customer service. I will recommend this dealership to all my friends and family. Cant wait to see you all again! More
Chelsi is the BEST!!! Chelsi went out her way to find me a good deal. The entire staff is pretty good, too. Would go back.Have told friends about the dealership. Chelsi went out her way to find me a good deal. The entire staff is pretty good, too. Would go back.Have told friends about the dealership. More
Very good service and good pricing. Would go again for next car. Recieved my car in a timely manner. Very friendly staff members also very knowledgeable. and good pricing. Would go again for next car. Recieved my car in a timely manner. Very friendly staff members also very knowledgeable. More
Great Customer Service The entire staff was helpful during my time at the dealership. No pressure, no hassle, just nice people working to help me find a great deal on a grea The entire staff was helpful during my time at the dealership. No pressure, no hassle, just nice people working to help me find a great deal on a great vehicle. More
Unscrupulous dealer, buyer beware! Purchased a new Jeep in late 2018. Long story short there were lots of financial shenanigans that went on during financing. I called them on it, reneg Purchased a new Jeep in late 2018. Long story short there were lots of financial shenanigans that went on during financing. I called them on it, renegotiated, and saved $12,355.00 in the process. That's how bad they were sticking it to me. They appealed to me to remove my reviews, and I did. Fast forward several months and I've come to realize, these guys have really screwed me long term on service. I simply can not have my vehicle serviced there, because I can not trust them anymore. This leaves me with the inconvenience of driving further for service. While #Jeep makes a quality product, It's doubtful I'll buy another because their dealer network is smaller than Chevy/Ford through which I can get service in most any town. The owner of this place is of particularly low character, as well as his sales manager Mike Payne. If I were to do it all over again, we'd buy our new vehicle elsewhere. 2019 is projected to be poor for auto sales, so find a dealer worth trusting before you spend. Make them earn your business. Avoid the shysters and con artists. More
What an experience I want to start by thanking the entire staff at Castilone for making the buying an experience easy and enjoyable. Most of all I want to thank Chelsi f I want to start by thanking the entire staff at Castilone for making the buying an experience easy and enjoyable. Most of all I want to thank Chelsi for her time and patience why I found the right vehicle for me and my family. If you need a vehicle go she Chelsi. Thanks castilone for all your help!!!! More
Great Experience! A clear, concise experience. Every one was very friendly and upfront. No haggling or pushy salespeople. Working with Tracy Hainsworth was great. I loo A clear, concise experience. Every one was very friendly and upfront. No haggling or pushy salespeople. Working with Tracy Hainsworth was great. I look forward to buying another car from them again. More
2018 Jeep Wrangler Nice dealership very clean showroom. Tracy Hainsworth was a great car specialist to work with. Very knowledgeable on all the gadgets in my new Jeep Wr Nice dealership very clean showroom. Tracy Hainsworth was a great car specialist to work with. Very knowledgeable on all the gadgets in my new Jeep Wrangler. Would differently recommend anyone looking for a new Chrysler / Jeep to stop in and check them out. More
Pleasant This was a pleasant experience for me, from the start, to taking delivery of a new vehicle. I will definitely be back in the future. Salesperson S This was a pleasant experience for me, from the start, to taking delivery of a new vehicle. I will definitely be back in the future. Salesperson Shannon was very easy to deal with. More