Castilone Chrysler Dodge Jeep

Great Customer service, very friendly. I just bought my 2016 Dogde caravan. All the staff was friendly and courteous. They made sure all was right with my the vehicle and detailed it before I just bought my 2016 Dogde caravan. All the staff was friendly and courteous. They made sure all was right with my the vehicle and detailed it before I left with the vehicle. Even the guy in the detail shop was very polite and kind and did an excellent job cleaning my van. Thank you to Summer for helping me through the process and I was happy to be her first sale. And to Mike in finance what a great guy even willing to pull a joke on our sale girl! All around great experience. More

Made Vehicle Shopping easy! This is the 2nd vehicle I purchased through Castilone. The first one I had for 10 yrs without any major issues. They were fair and honest back then This is the 2nd vehicle I purchased through Castilone. The first one I had for 10 yrs without any major issues. They were fair and honest back then so I decided to come back when it came time to buy another vehicle. This time the salesperson, Emily, went above and beyond to help me out and get me into the ideal truck with the best deal!! She wasn't pushy and a real pleasure to work with!! I highly recommend stopping at Castilone and speaking with Emily before you go elsewhere. You won't be disappointed!! Kiddos to Emily in a job well done!! More

Great experience My van was totaled hitting a deer. I searched online through dealers and came across Castilone in Batavia. I was pre-approved online and went to th My van was totaled hitting a deer. I searched online through dealers and came across Castilone in Batavia. I was pre-approved online and went to the dealer the next day. I worked with Caleb and let me tell you he was amazing. He worked with me to walk away with a brand new van. They gave me some great deals and made sure I was taken care of. He even called me afterwards to see how I was liking the van. This is definitely the dealer to go to when you need to purchase a new car. They are very helpful. More

CALEB PEPE IS A FANTASTIC SALESMAN!! Ask for him!!! Caleb met me at the door with a smile and ran my credit. We went out to a few cars I could afford!! I had 3 to look at AND my dream car The Chevy Mali Caleb met me at the door with a smile and ran my credit. We went out to a few cars I could afford!! I had 3 to look at AND my dream car The Chevy Malibu 2013 was absolutely Perfect! It was what I could afford!!! Caleb did'nt push anything on me. He gave me EXACTLY what I wanted. No sales fluff just honest good service. I have been nothing but pleased even after a year!! ASK FOR CALEB PEPE!!! You will be so happy!! More

Great customer service Castilone is by far the best customer service I have ever had. They were so patient with me and kind. The salesman I had Caleb, helped me find the exa Castilone is by far the best customer service I have ever had. They were so patient with me and kind. The salesman I had Caleb, helped me find the exact vehicle I wanted it and went on so many test drives of different vehicles to help me find exactly what I was looking for. He was so patient and understanding of what I wanted. The finance team was also a huge help on getting me the right payment that worked for me. I would recommend castilone to anyone looking for a new vehicle More

buyer beware Sold me a piece of junk and knew it. Buyer beware. Try other dealers before coming here. Should of done my homework before purchasing a vehicle here. Sold me a piece of junk and knew it. Buyer beware. Try other dealers before coming here. Should of done my homework before purchasing a vehicle here. More

Now that you have tryed the rest NOW TRY THE VERY BEST GO TO Castilones, they treat you like family take it from someone who knows I go into castilones 2 times a week just to say hi and everyone treats me li TO Castilones, they treat you like family take it from someone who knows I go into castilones 2 times a week just to say hi and everyone treats me like I'm one of there own.I have been to upstate in Attica and they would not give me the time of Day .At Castilones they are more than glad to see you and if you need anything they are more than glad to help .Everyone from The nice lady that answers the phone when I call to Brent in Service, to Mark in Parts to Maria in finance ,TO all the sales men and women ,To Mr .Wizard him self Mr. Steve Castilone .And lets not forget his son Mr Jr. Wizard Steve Jr. they will go out of there way to help anyone.Take it from someone who has bought 5 vehicals from them and soon a 6th they know there stuff .MY HATS OFF TO A DEALERSHIP that can make you feel at home and this one can do it !!! More