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Castilone Chrysler Dodge Jeep

Batavia, NY

4.2
107 Reviews

306 West Main Street

Batavia, NY

14020

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107 Reviews of Castilone Chrysler Dodge Jeep

October 05, 2023

Replaced malfunctioning part, just had to wait for one part to be reshipped to the dealership. Offered me a discount to make up for delays More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim?
September 12, 2023

All service work including recalls were completed in a friendly, courteous and prompt manner sooner than anticipated More

by GregCamshaft2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Castilone
August 12, 2023

Just had my Pacifica serviced and was taken care of professionally, on time and complete. More

by richardduganier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 11, 2023

First time using Castilones. Friendly people to work with. Would go back again with my 2017 Jeep Patriot if needed. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 04, 2023

It was great experience. Now im just waiting for answers on a gas gift card i wS promised and to i get customer bird dog money for referral who just bought a 40000$ dollar r More

by Vikings
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh.brea.jeff and others.and owner
August 03, 2023

The place was very clean and organized. The staff was well dressed and communicated with me very well. More

by Nywhitetail77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Castilone
June 16, 2023

Friendly Staff in both parts and service. Would recommend to all my friends in the future. More

by chasbt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts and service
May 20, 2023

Service has been a great experience. I'm still just a little disappointed at the amount given on my trade-in, as I feel I was lowballed by about $3,000, but it is what it is. More

by BobbiPins
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
names not remembered ...
May 18, 2023

I Had A Very Pleasant Experience At Castilone Chrysler Dodge Jeep! REEB Was Very Helpful And Patient! He Let Me Know ALL About The Car I Had Inquired About, He Even Went With Me To Test Drive The Car For More

by barkevpod2003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
REEB
April 24, 2023

Don’t buy a thing from this place and expect service/communication..rude and inconsiderate More

by Princess40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim, kristy