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Casey Volkswagen Subaru - Service Center
Newport News, VA
68 Reviews
68 Reviews of Casey Volkswagen Subaru - Service Center
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August 30, 2018
Service call Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & f Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & filter change, tire rotation and balancing, state inspection and safety checks), despite a busy morning in the service department. More
by Aerokats
Employees Worked With
July 23, 2018
30,000 mike maintance First off I got my car washed with a coupon. Let’s just say it looked almost exactly how it went in with but it had finger prints on the hood and door First off I got my car washed with a coupon. Let’s just say it looked almost exactly how it went in with but it had finger prints on the hood and doors that were grease covered!! Then the maintenance wasn’t bad they had it done in about 6 hours and had a really good check sheet with all the stats of the car like tread thickness and break pad thickness. So decent besides the car was now I have to wash it again. More
by Jren
Employees Worked With
Ed Colton
February 27, 2018
Great sales people, horrible mantanice team Amazing staff helped me with my purchase they were top notch and knew there stuff. But the mechanics at Casey have had my car for over a week now and Amazing staff helped me with my purchase they were top notch and knew there stuff. But the mechanics at Casey have had my car for over a week now and they have broken a piece of trim once and it’s shipped her broken once. I was given a horrible “rental” not even comparable to the car i had purchased. A used Chevy hhr with almost 100,000 miles on it. Just called the mechanic today and the secretary couldn’t even reach the mechanic for a status on my car. More
by Jren
Employees Worked With
John Reese, Justin Golden
December 23, 2017
Excellent Service I brought my new Forester in for my 1st appointment and I met with Holly and Tish. As usual Subaru, provided the kind of service that I have come to I brought my new Forester in for my 1st appointment and I met with Holly and Tish. As usual Subaru, provided the kind of service that I have come to expect. Tish set my car up on a maintenance schedule while Holly walked me through all of the new technology on my car that I had not quite adjusted to yet. Both of these ladies did a great job! Very pleased!! More
by MIvery
December 15, 2017
Out of the park John Reese dealt with my 2016 outback on 12-13 I had a dealership add-on for my front bumper He rocked like a rock star Very pleased & would recommend John Reese dealt with my 2016 outback on 12-13 I had a dealership add-on for my front bumper He rocked like a rock star Very pleased & would recommend not others More
by Ray retired
Employees Worked With
John Reese
December 13, 2017
Excellent Service I brought my 2014 Forester in for its 45,000 mile service and new tires. As usual, John Reese did I great job providing advice and arranging for our s I brought my 2014 Forester in for its 45,000 mile service and new tires. As usual, John Reese did I great job providing advice and arranging for our service. I was very satisfied with the service we got and as usual our car has been performing very well since our visit. We have been completely satisfied with the purchase and service of the 2 Subarus provided by Casey Volkswagon Subaru.. More
by DannyBoy
Employees Worked With
John Reese
November 20, 2017
Great Customer Service I can't express how grateful I am for the guys at Casey VW!! I was leaving work for the night when I noticed my head light had gone out. I was right I can't express how grateful I am for the guys at Casey VW!! I was leaving work for the night when I noticed my head light had gone out. I was right down the street from Casey VW, so I gave Mike Liggins a call. It was almost closing time for them, but he still said bring it by. They switched out my burnt out headlight, and I was headed home within 10 min!! Thank you guys, you have no idea how much that meant to me! More
by krussell1
Employees Worked With
November 16, 2017
DONT GO ANYWHERE ELSE I BOUGHT a VW 2008 GTI New and it has never been anywhere but Casey VW for service They know my car inside and out .Fair price for top Quality serv I BOUGHT a VW 2008 GTI New and it has never been anywhere but Casey VW for service They know my car inside and out .Fair price for top Quality service and guaranteed customer satisfaction Ask for Mike I the service department you will glad you did More
by RCNGRM
Employees Worked With
Other Employees :
VW TECHS, AND MECHANICS, CAR RENTAL PERSONNEL, AND EMPLOYEES THAT CHECK YOUR CAR IN FOR SERVICE
November 14, 2017
Honest, friendly all around good service. I initially started visiting for convenience, and I've been going back every since whether for servicing my VW or my Chevy the experience has always b I initially started visiting for convenience, and I've been going back every since whether for servicing my VW or my Chevy the experience has always been pleasant. Kudos! More
by steelworka
Employees Worked With
November 10, 2017
Volkswagen Serivice I adore all the guys in the Casey Volkswagen service dept. They are always so nice, and every one of them is always so willing to help. They always I adore all the guys in the Casey Volkswagen service dept. They are always so nice, and every one of them is always so willing to help. They always answer my questions in terminology I can understand, and never push me on services I don't need. Big shout out to Mike for always making time to fit me in on last minute notice! You guy's are AWESOME!!!! More
by krussell1
Employees Worked With
