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Casey Volkswagen Subaru - Service Center
Newport News, VA
68 Reviews
68 Reviews of Casey Volkswagen Subaru - Service Center
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February 22, 2019
Amazing Experience! Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing to the certified preowned section, I decided to look at getting a new vehicle. Nathan was out on the lot and offered to help me look at a vehicle I was interested in. I have severe anxiety so car buying has always been nerve wracking for me; however, he gently lead my significant other and I through the process. He did everything he could to put me in a safer vehicle at an affordable price. After all was said and done, we are paying less for a 2017 Jetta than it would have cost to fix my 2007 rabbit. I couldn’t be happier with my experience from start to finish at this dealership! Would definitely recommend doing any VW business here or any service business! Awesome experience! More
by aubvictoria
February 07, 2019
Great sales team and awesome service The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and service my next vehicle with Casey More
by Shane
February 06, 2019
Excellence++ Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an exte Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an external detail, and cost well below what I was originally quoted as the price, actually took the time to walk me out to my car and we both inspected the quality of the work. That kind of service is never offered today except at Casey Subaru, even overseas, which over the years as a retired Army officer I have frequently found in some form, but not at the premier level offered at Casey Subaru. .Am looking forward to my next 6,000 mile service...…..R. Walters More
by RichW
Employees Worked With
Grant Meadows
December 28, 2018
Precise Tish. She is excellent. Ready for my arrival, repair time faster than estimated. She went through all that was completed and explained what might b Tish. She is excellent. Ready for my arrival, repair time faster than estimated. She went through all that was completed and explained what might be needed for next visit. More
by Miles
Employees Worked With
December 22, 2018
Prompt, efficient and excellent service. I have to drive about 80 miles for service and I really appreciate it when I'm welcomed warmly and treated in a friendly fashion as I wait for my work I have to drive about 80 miles for service and I really appreciate it when I'm welcomed warmly and treated in a friendly fashion as I wait for my work to be done. I can't say enough good things about Tish Perkins. More
by jmelton41
Employees Worked With
December 16, 2018
Great service! Very good management in the service center. Good service from start to finish. They kept my appointment time and handled everything I needed. They eve Very good management in the service center. Good service from start to finish. They kept my appointment time and handled everything I needed. They even advised and gave clear estimates for future work. More
by Dee
Employees Worked With
November 19, 2018
Great service experience Mike Liggins does a fantastic job. We have had our VW Jetta for 13 years and every time we take it in for service Mike knocks it out of the park. It i Mike Liggins does a fantastic job. We have had our VW Jetta for 13 years and every time we take it in for service Mike knocks it out of the park. It is a relief to know that when we drop it off we will get it back properly repaired and ready for the road. More
by Robert D
Employees Worked With
October 26, 2018
One Month Checkup Casey Subaru has a service for new car buyers where we operate the new car for a month and then come back for a one month service where they service t Casey Subaru has a service for new car buyers where we operate the new car for a month and then come back for a one month service where they service the car, but more importantly take the time to go over and explain all the new features. Our Service Specialist was Holly Rogers. She took her time and went over all the features of our Assent and answered all our questions. She was extremely efficient, friendly and professional. We left feeling we had a much better understanding of the new features and how to properly use them. We also left very pleased with Casey service. More
by Terry & Sherry
Employees Worked With
Holly Rogers
September 30, 2018
Chris Grier Chriso once again provided outstanding service. He's a pleasure to work with! We had a warning /indicator light come on and he and the team quickly di Chriso once again provided outstanding service. He's a pleasure to work with! We had a warning /indicator light come on and he and the team quickly diagnosed and resolved the issue while we waited son we were able to quickly be on our (safe) way! More
by Robert B
Employees Worked With
Chris Grier
September 08, 2018
Excellent Servvice We took our 2014 Forester in for it's 52,500 mile service. Also had a couple of questions. Tish Perkins took good care of us. She got my questions ans We took our 2014 Forester in for it's 52,500 mile service. Also had a couple of questions. Tish Perkins took good care of us. She got my questions answered and discounts applied. The oil/filter and tire rotation was without any issues and I got in and out in a timely manner. Thanks again More
by DannyBoy
Employees Worked With
