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Casey Volkswagen Subaru
Newport News, VA
564 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula.
Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 564 reviews
October 30, 2018
test drive Nathan was great - genuine, professional, knowledgable ....He deserves a raise and paid vacation days!!!!!!! I would reccommend emaling this link not Nathan was great - genuine, professional, knowledgable ....He deserves a raise and paid vacation days!!!!!!! I would reccommend emaling this link not texting it. He worked hard to make sure I had all the info I needed More
by bangkok
Employees Worked With
Other Employees :
tish is the real worker bee there
October 27, 2018
Nate Is Great Nathan went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pu Nathan went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on a SUV the process was absolutely painless! I would recommend Nathan to anyone who is looking for a new or used vehicle. More
by Danielle O
October 27, 2018
Outback Nathan is a great salesman. He is not pushy but keeps you informed. He helped show me how to use all my new gizmos I got on my outback. Nathan is a great salesman. He is not pushy but keeps you informed. He helped show me how to use all my new gizmos I got on my outback. More
by Lvmyoutback
October 26, 2018
One Month Checkup Casey Subaru has a service for new car buyers where we operate the new car for a month and then come back for a one month service where they service t Casey Subaru has a service for new car buyers where we operate the new car for a month and then come back for a one month service where they service the car, but more importantly take the time to go over and explain all the new features. Our Service Specialist was Holly Rogers. She took her time and went over all the features of our Assent and answered all our questions. She was extremely efficient, friendly and professional. We left feeling we had a much better understanding of the new features and how to properly use them. We also left very pleased with Casey service. More
by Terry & Sherry
Employees Worked With
Holly Rogers
October 19, 2018
Nathan Taylor I really enjoyed working with Nathan Taylor. His exemplary customer service was paramount in making a decision on a vehicle that was well-suited. Na I really enjoyed working with Nathan Taylor. His exemplary customer service was paramount in making a decision on a vehicle that was well-suited. Nathan was quite patient with my toddler and 1 year old son.The accomadations to made to make it easy was most memorable. More
by Garden20
Employees Worked With
October 18, 2018
First Car in 14 Years They took great care of me! Finally replacing a 14-year-old car on its last legs, and everyone helped make the process as painless as possible. They took great care of me! Finally replacing a 14-year-old car on its last legs, and everyone helped make the process as painless as possible. More
by bess1031
Employees Worked With
September 30, 2018
Chris Grier Chriso once again provided outstanding service. He's a pleasure to work with! We had a warning /indicator light come on and he and the team quickly di Chriso once again provided outstanding service. He's a pleasure to work with! We had a warning /indicator light come on and he and the team quickly diagnosed and resolved the issue while we waited son we were able to quickly be on our (safe) way! More
by Robert B
Employees Worked With
Chris Grier
September 09, 2018
Honest, Friendly & Extremely Customer-focused-Thanks Robert I went to 3 different dealerships in my quest for a 2018 Subaru last month. Luckily, I decided to reach out to Casey Subaru. Robert was the first pers I went to 3 different dealerships in my quest for a 2018 Subaru last month. Luckily, I decided to reach out to Casey Subaru. Robert was the first person that I communicated with. He ensured me that he would help me find the Subaru with the features I wanted at a fair price and he kept his word! The people that helped me at Casey were Robert, Justin and Clayton - all three of them were professional, honest and helpful without the typical "high-pressure sales-pitch" approach. The team at Casey is nothing short of wonderful. Although I live in the Southside of the Hampton Roads Bridge Tunnel, it was worth the drive to finally find a dealership that was willing to help me locate the Subaru that I wanted at a fair price. I wish that I would have come to Casey first - it would have saved me time and trouble. Thank you Robert ! More
by SubaruOutback2018-Casey_Subaru_is_AWESOME!
Employees Worked With
Clayton Moats, Justin Golden, Robert Aguilar, Jada Davis
September 08, 2018
Excellent Servvice We took our 2014 Forester in for it's 52,500 mile service. Also had a couple of questions. Tish Perkins took good care of us. She got my questions ans We took our 2014 Forester in for it's 52,500 mile service. Also had a couple of questions. Tish Perkins took good care of us. She got my questions answered and discounts applied. The oil/filter and tire rotation was without any issues and I got in and out in a timely manner. Thanks again More
by DannyBoy
Employees Worked With
August 30, 2018
Service call Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & f Took my 2011 Outback in for the 127,500 mile service. Tish was the service consultant. rapid input processing, took a little over three hours (oil & filter change, tire rotation and balancing, state inspection and safety checks), despite a busy morning in the service department. More
by Aerokats
Employees Worked With
