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Casey Volkswagen Subaru
Newport News, VA
567 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula.
Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 567 reviews
March 31, 2019
Recall and state inspection Casey service personnel are great. Before arriving I get estimate on time. Normally, I am leaving within 15 mins of estimate. Everyone is courteous Casey service personnel are great. Before arriving I get estimate on time. Normally, I am leaving within 15 mins of estimate. Everyone is courteous and gladly answers my questions. Thank you, Merry Sheppard More
by Merry
Employees Worked With
Michael Lawson
March 11, 2019
New Family I came to Casey Volkswagen to buy a vehicle and I got more than a vehicle, I got a new family. I want to Thank my salesman Tyriq Crawford, also James, I came to Casey Volkswagen to buy a vehicle and I got more than a vehicle, I got a new family. I want to Thank my salesman Tyriq Crawford, also James, Nate, Raheem, Trey, Lane, Tony, and Paul. They were very patient with me showed me features on the vehicle. I will bring my business and my family business to Casey Imports. More
by J Golden
Employees Worked With
Tyriq Crawford
February 22, 2019
Amazing Experience! Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing Absolutely love this place! The day started stressful in the service department because of all the things wrong with my current car. After venturing to the certified preowned section, I decided to look at getting a new vehicle. Nathan was out on the lot and offered to help me look at a vehicle I was interested in. I have severe anxiety so car buying has always been nerve wracking for me; however, he gently lead my significant other and I through the process. He did everything he could to put me in a safer vehicle at an affordable price. After all was said and done, we are paying less for a 2017 Jetta than it would have cost to fix my 2007 rabbit. I couldn’t be happier with my experience from start to finish at this dealership! Would definitely recommend doing any VW business here or any service business! Awesome experience! More
by aubvictoria
February 10, 2019
Fabulous Salesman Nathan was energetic and enthusiastic ; very knowledgeable; made us feel very comfortable purchasing our new ATLAS. WOULD highly recommend. Car buying Nathan was energetic and enthusiastic ; very knowledgeable; made us feel very comfortable purchasing our new ATLAS. WOULD highly recommend. Car buying is very stressful but Nathan made it easy. More
by Bestcookies18!
Employees Worked With
February 09, 2019
Great Salesman I came in the dealership with a vehicle that was no more, and I seen my good friend Tyriq and it was nothing but excellent service from there on. Lov I came in the dealership with a vehicle that was no more, and I seen my good friend Tyriq and it was nothing but excellent service from there on. Love my new vehicle More
by lachellepittman@gmail.com
Employees Worked With
Tyriq Crawford
February 07, 2019
Great sales team and awesome service The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and The car buying experience was quick and stress free. Service is quick and painless. Scheduling is easy. Parts department is friendly. I will buy and service my next vehicle with Casey More
by Shane
February 07, 2019
Buying used car Excellent customer service and pleasant experience when buying a new car. He was very friendly and made the experience super easy. Highly recommend b Excellent customer service and pleasant experience when buying a new car. He was very friendly and made the experience super easy. Highly recommend buying from him. More
by Ashleye123
Employees Worked With
February 06, 2019
Excellence++ Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an exte Grant Meadows is probably the best service center rep I've ever encountered, bar none. In addition to completing the job early, which included an external detail, and cost well below what I was originally quoted as the price, actually took the time to walk me out to my car and we both inspected the quality of the work. That kind of service is never offered today except at Casey Subaru, even overseas, which over the years as a retired Army officer I have frequently found in some form, but not at the premier level offered at Casey Subaru. .Am looking forward to my next 6,000 mile service...…..R. Walters More
by RichW
Employees Worked With
Grant Meadows
January 31, 2019
Excellent The team at Casey auto was very accommodating to my situation. I received a new demo car to take home for over night. That was the one I bought. I was The team at Casey auto was very accommodating to my situation. I received a new demo car to take home for over night. That was the one I bought. I was given options on financing and a good rate. They actually want to sell cars even if they have work a little harder to do it. More
by Jeep03dj
January 29, 2019
Excellent service! Nathan has been extremely helpful and has gone above and beyond helping us work out a deal on a new Ascent. The dealership overall seems attentive and Nathan has been extremely helpful and has gone above and beyond helping us work out a deal on a new Ascent. The dealership overall seems attentive and eager to put the customer first. More
by puckettlp
Employees Worked With
