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Casey Volkswagen Subaru

Newport News, VA

4.0
564 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 564 reviews

February 09, 2013

Joel and Steve were very friendly and helpful during my car purchasing experience at Casey Subaru. They were both professional and dedicated to making sure that my family and I were happy and comfortable. More

by lordhalv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Morancy
Feb 11, 2013 -

Casey Volkswagen Subaru responded

We're so pleased to hear you had a great experience with Joel and Steve at Casey Subaru. Please let us know if you need anything else.

February 07, 2013

Went to Casey to just look. Fell in love the Jetta I purchase from a very nice and knowledgeable young salesman. After finding just about everything on the vehicle I was looking for, I purchase not o More

by cristina852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby
Feb 11, 2013 -

Casey Volkswagen Subaru responded

Thanks for choosing Casey VW for your car purchases! We're so glad to hear about your great experience at our dealership.

February 05, 2013

I spent quiet some time researching Subaru cars and finally decided to go and test them. Ran into Joel Morancy, very friendly, no pressure salesman at Casey Subaru in Hampton Roads. The man new those S More

by Miguel Ramos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Morancy, Joel Morancy
Feb 11, 2013 -

Casey Volkswagen Subaru responded

Thank you for the review! We're really happy to hear about your experience, and thank you for choosing Casey Subaru.

February 04, 2013

Read through the reviews here -- and pay attention to the negative ones. These guys are clowns. Several reviews reference USAA car buying service and customers being told Casey honors the Target price gene More

by awesome64
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Feb 20, 2013 -

Casey Volkswagen Subaru responded

Thank you for your feedback on your recent visit to Casey Subaru. We’re sorry to hear that your experience with us was negative, and we want to assure you that this is not the norm for us; customers are our #1 priority and we value any feedback that will help us improve our services to future customers. We are proud to be a USAA certified dealer, and often help USAA customers find their dream cars. However, often our vehicles are priced differently from some of the target prices listed on the USAA website. We’re very sorry for the misunderstanding, and for the inconvenience this caused you. We urge you, and any other customers with similar experiences, to contact us directly to discuss this in more detail. Sincerely, Travis Wynn, Sales Manager 757-988-1200

January 28, 2013

awesome service, helped me really get a great deal on a car and i am very pleased with all the help from zach and steve. More

by Siahris2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 29, 2013 -

Casey Volkswagen Subaru responded

Thank you for your kind comments about Zach and Steve, and thanks for choosing Casey Volkswagen Subaru!

January 27, 2013

My wife and I were looking for a new car to replace a 2001 Jeep Cherokee. We used the USAA car buying service that recommended Casey VW/Subaru. We were specifically interested in the Crosstrek XV. They d More

by Ben Hixson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken King
Jan 28, 2013 -

Casey Volkswagen Subaru responded

Thanks so much for sharing your positive experience at Casey Subaru. We hope you enjoy your XV Crosstrek, and we look forward to serving you again.

January 26, 2013

I had the most amazing buying experience ever! Russel I had the most amazing buying experience ever! Russel Musnick, the GM was fantastic! These guys went out of their way, literally, to help me out. More

by joann bryant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Russell Musnick
Jan 28, 2013 -

Casey Volkswagen Subaru responded

We're so happy to hear about your great experience with James, Russell, and the rest of the Casey Volkswagen team. Please let us know if we can be of further assistance.

January 17, 2013

Let me tell you about Casey Volkswagen Subaru, they got me financed on a 2010 Volkswagen Jetta when the best car any other dealer in town could offer me was OLDER THAN 2002!!!!!!They also wanted upwards of More

by pitviper420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 17, 2013 -

Casey Volkswagen Subaru responded

Thank you for the great review! We're glad to hear that your experience with us exceeded your expectations, and we hope you're enjoying your new Jetta. Please let us know if we can be of further assistance.

January 16, 2013

Although the salesman Amir was courteous and friendly, the manager Travis was an arrogant and rude individual who should show a completely different approach towards successful professional older individu More

by ChrisCal
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Amir Wallace
January 10, 2013

Our initial visit to this dealership was great. The staff, Amir and James, were polite and helpful. We test drove two vehicles and then told them we definitely wanted to buy a vehicle, but needed a da More

by mendelks
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amir, James (sales manager), Amir Wallace
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