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Casey Volkswagen Subaru

Newport News, VA

3.8
567 Reviews
Casey Subaru - New Subaru & Used Car Dealer in Newport News, VA - Serving Norfolk VA, Hampton VA and the Virginia Peninsula. Our extensive inventory of Subaru models in Newport News include the all-new Forester and WRX, as well as the Crosstrek, Impreza, WRX STI, BRZ, Legacy & Ascent. Our large inventory and pleasant atmosphere make us the leading Subaru dealership in the Hampton Roads area.
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783 J Clyde Morris Blvd

Newport News, VA

23606

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Showing 567 reviews

September 30, 2017

Great Service I brought my CC in for a recall. As usual, Mike Liggins was overseeing this service. Over the years I've come to trust Mike with our VW's. Overall, More

by EdsCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review! We are glad to know that you enjoyed your experience and that you felt we deserved such a great rating. Excellent customer service is our top priority and we hope you continue to come back for your automotive needs. Thank you for your time and have a great day!

September 20, 2017

Excellent Customer Service Just wanted to say thanks again to Mike Liggins at Casey VW service for always going out of his way to make sure that my 2010 VW Jetta TDI and 2017 Je More

by coreyproduce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Casey Volkswagen Subaru responded

Thank you for your review. We understand that servicing your vehicle can be a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Mike Liggins, and all of our staff, believe in providing personalized service! We look forward to another opportunity to work with you at our location for any of your vehicle needs, have a great day!

September 16, 2017

Great service! Lauren was amazing! We bought a new car and decided to start a new policy as well. She made an otherwise stressful situation into a pleasant one! Sh More

by bs4
Recommend Dealer
Yes
Employees Worked With
Lauren Neal
Sep 18, 2017 -

Casey Volkswagen Subaru responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly. Casey Volkswagen is here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

September 15, 2017

Informative, Courteous, Professional Welcoming experience; no pressure sales. Comfortable environment for the first time single mom. Worth the hour drive from Virginia Beach. I was offere More

by Kmoore757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Leggett, Shawn Casey
Sep 15, 2017 -

Casey Volkswagen Subaru responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! Our dedication to delivering our customers with satisfied vehicle purchases and ensuring they receive the ultimate Casey Volkswagen experience is a goal we strive to accomplish with everyone. We care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We look forward to working with you again and hope you have a good day.

August 31, 2017

Service I have taken by VW to the dealership to have it serviced for many years. Mike has always been friendly and helpful. Thanks for the awesome service More

by marci turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Liggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2017 -

Casey Volkswagen Subaru responded

It is always great to hear that we can serve our customers with a great experience. Since, we really do take the time and effort to build lasting relationships with our customers, as we understand that the process of having your vehicle serviced can be stressful, we pride ourselves in making it as comfortable and smooth as possible for you. Have a great day!

August 30, 2017

Excellent work I had an 8am appointment for a Virginia annual inspection and a 24,000 mile service. I was taken care of immediately and was ready by 9:15. Everyone More

by Vern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Reese
Aug 30, 2017 -

Casey Volkswagen Subaru responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly. Our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us.

August 27, 2017

Venus, John, and the team are excellent! My 5000 mile service with Casey Subaru was fantastic. The staff was patient, courteous, and worked through problems found with the vehicle with me as More

by subaruCAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Venus Bowles, John Reese
Aug 28, 2017 -

Casey Volkswagen Subaru responded

Thank you for the rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Any feedback is always appreciated because with it, we are able to learn where we are doing good and where we can use some work. Thank you for your time and have a great day!

August 21, 2017

Thrilled with my new Subaru I was torn between the Ford Explorer and the Subaru Forester. Headroom/legroom and gas mileage were two of my main considerations. And price, of cours More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tish Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felix Garcia
Aug 21, 2017 -

Casey Volkswagen Subaru responded

Congratulations on your new Subaru! Providing our customers the best customer service we can offer is our goal and we will go above and beyond to deliver this. We want you to feel apart of the family here, so we are pleased that our team was able to provide that for you by being patient and taking the time to find the vehicle that best suited your needs. We look forward to working with you again and hope you have a good day.

August 05, 2017

Excellent Professional Experience I just drove home in a 2018 Outback from Casey Subaru. From initial ordering through delivery, it was an excellent experience. While my impression is More

by jimpal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clayton Moats
Aug 07, 2017 -

Casey Volkswagen Subaru responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases and making sure they receive the ultimate Casey Subaru experience, so we're glad you were able to get a worthy experience and a vehicle you wanted. We care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs.

August 04, 2017

Purchase of 2017 Subaru Outback via Trey Leggett July, 2017 My purchase of this vehicle in late July 2017 was greatly facilitated by the expertise and professionalism of the salesperson (Mr. Trey Leggett). He More

by macsubaru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wynn, Trey Leggett
Aug 04, 2017 -

Casey Volkswagen Subaru responded

We want to thank you for taking time out of your day to leave us this awesome review and rating! A lot of work goes into making our customers satisfied with their purchases, so we're glad you were able to get a worthy experience and a vehicle you wanted. We care about making a match that lasts and strive to be the best in customer service to gain loyal customers such as yourself. We hope you come to us for any of your vehicle needs.

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