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Carvision.com - Maple Shade
Maple Shade, NJ
2,331 Reviews
Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person.
Car Vision is proud to be independently owned & operated by the Husband & Wife team, Cafiero. Car Vision started small with about 20 cars on the lot, and since day one, we have been working with a passion to innovate and offer the best quality vehicles at the best possible price by moving any inventory older than 30 days. Today, our inventory grew, but our customer service standards remain that of a smaller, husband and wife dealership. Each car that goes out our doors, goes with a customer whose name we’ll remember because we didn’t sell them a car, we created a friendship with that person.
So what are you waiting for? Come and stop by now!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,331 reviews
December 28, 2024
Very easy to work with, didn't press when discussing optional warranty. Very satisfied customer! optional warranty. Very satisfied customer! More
by kaimonkey
Employees Worked With
December 28, 2024
Siobhan Petrick was faboulus! Very patient with us and really willing to work with us. She does a fabulous job and always has a smile. Very patient with us and really willing to work with us. She does a fabulous job and always has a smile. More
by Steevengeorges
Employees Worked With
December 28, 2024
Siobhan was very great and helped me with everything she does is amazing she helped me with my car serach does is amazing she helped me with my car serach More
by carriehagelin2
December 28, 2024
Very clean, nice,and respectful workers was nice and helpful as well would recommend to others helpful as well would recommend to others More
by Pop1421
Employees Worked With
December 28, 2024
Siobhan was so amazing to work with. She was very nice patient and able to help my husband get his first tesla! Thank you so much. She was very nice patient and able to help my husband get his first tesla! Thank you so much. More
by Phebe.dice
December 28, 2024
Great service. Found the car of my dreams. Very knowledgeable about the benefits and warranty Found the car of my dreams. Very knowledgeable about the benefits and warranty More
by Debcampbell
Employees Worked With
December 27, 2024
Miles did very well to help me with getting my Tesla. I'm proud to have worked with him in getting a better car. I'm proud to have worked with him in getting a better car. More
by Chy
Employees Worked With
December 27, 2024
My initial experience at CarVision Maple Shade was deeply disappointing, marked by deceptive practices, unprofessional behavior, and a lack of transparency. Despite this, I ultimately purchased the car after disappointing, marked by deceptive practices, unprofessional behavior, and a lack of transparency. Despite this, I ultimately purchased the car after receiving a follow-up call from the dealership agreeing to meet my terms. Unfortunately, the post-sale experience only reinforced my negative perception of this dealership. Initially, I received an online trade-in estimate for my car ranging from $7,510 to $9,645, which seemed reasonable. However, upon arriving at the dealership, I was offered only $3,500—a blatant bait-and-switch tactic. After negotiations, the offer increased to $6,500 with a promise to match higher offers from competitors like CarMax, plus an additional $250. While this resolution seemed fair, the overall lack of transparency during the process left a sour taste. Financing was another area of concern. Despite my excellent credit score of 851, I was offered an 8.5% interest rate. When I requested to see the bank rates, my request was refused, making it clear that the dealership prioritized profit over honesty. This lack of clarity extended to the Tesla Model 3 I was purchasing, which was advertised at $18,999 with a $4,000 tax credit. The dealership had already factored the tax credit into the reduced price, making it impossible to verify whether the credit was genuine or a marketing gimmick. During negotiations, a salesperson openly admitted that cash buyers like me are their "worst kind of customer" because they couldn't profit from financing. This comment was disrespectful and unprofessional, emphasizing their focus on upselling higher interest rates rather than serving their customers. To make matters worse, another sales manager, Rakesh, interrupted my discussion with another staff member, yelling aggressively that they "weren’t going to lose" and "weren’t making money." His behavior was unacceptable and made me feel unwelcome. Despite these red flags, I received a call from CarVision agreeing to meet my terms. Hoping for a better outcome, I proceeded with the purchase. However, my concerns resurfaced when I inspected the car after the sale. The vehicle was not properly detailed, and there were chips all over the windshield—damage that was not disclosed during the sales process. These oversights demonstrated a lack of care and attention to detail, further undermining my trust in the dealership. I regret my decision to do business with CarVision Maple Shade. From bait-and-switch tactics to unprofessional treatment and a lack of transparency, the entire process was marred by dishonesty and poor customer service. The issues with the vehicle after the sale were the final straw. I will never deal with this dealership again. Rating: ★☆☆☆☆ Car buying should be a transparent and professional process. CarVision Maple Shade failed to meet even the most basic standards, and I strongly advise others to proceed with caution if considering this dealership. More
by chaechong
Employees Worked With
December 26, 2024
Great Salesman. Very informative and make sure the process was quick and easy. Will be recommending this service to my friends. Very informative and make sure the process was quick and easy. Will be recommending this service to my friends. More
by Chriscgonzalez
Employees Worked With
December 26, 2024
Servicio excepcional muy atento y una forma muy agradable y fácil de entender todo el proceso y fácil de entender todo el proceso More
by caballo12321
Employees Worked With
