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Caruso Mazda

Long Beach, CA

Overview
Reviews
4.8
23 Reviews
Call Dealership (562) 426-5110

3600 Cherry Ave

Long Beach, CA

90807

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Showing 23 reviews

February 23, 2024

I am always treated well at this dealership. Services are explained and completed within a timely manner. More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higo
Report | Print
Feb 26, 2024 -

Caruso Mazda responded

Hi Sha, thank you for sharing your experience with us! We're thrilled to hear that you always receive top-notch service at our dealership. Our team works hard to ensure that all services are explained thoroughly and completed efficiently. We appreciate your feedback and look forward to seeing you again soon! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

February 22, 2024

Excellent service in every department. Hugo in service is very helpful and is part of the reason why I’m glad I went to Caruso Mazda. More

by Pn8262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Feb 23, 2024 -

Caruso Mazda responded

Hi Pn8262, thank you for sharing your positive experience with us! We're thrilled to hear that Hugo provided excellent service during your visit to Caruso Mazda. We truly appreciate your feedback and look forward to serving you again in the future. Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

February 17, 2024

Excellent dealership! Hugo in the service department was very helpful, knowledgeable, and provided excellent customer service for my Mazda needs. I will definitely be a re More

by Jcgirl1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Feb 19, 2024 -

Caruso Mazda responded

Hi Jcgirl1968, thank you so much for your kind words! We're thrilled to hear that Hugo provided you with excellent service for your Mazda. We appreciate your recommendation and look forward to welcoming you back as a returning customer. Thank you for choosing Caruso Mazda! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

February 09, 2024

Al Tehrani's Customer service is awesome. He is very helpful, personable, friendly and will go the extra mile to get you the best service possible. More

by geevarj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Tehrani
Report | Print
Feb 12, 2024 -

Caruso Mazda responded

Hi geevarj, thank you for your kind words! We're thrilled to hear that Al provided excellent customer service and went above and beyond to ensure your satisfaction. We appreciate your feedback and look forward to serving you again in the future. Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

February 01, 2024

I am overjoyed that Caruso is again a Mazda dealer. I have purchased two Mazdas from Caruso in the past and had all my servicing done by Caruso until the dealership stopped selling Mazdas. Now that it More

by Bill9vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Tehraini
Report | Print
Feb 02, 2024 -

Caruso Mazda responded

Hi Bill, thank you so much for your kind words! We're thrilled to have you back as a returning customer. We're committed to providing excellent service and we're glad to be your go-to Mazda dealership again. We look forward to serving you for many more years to come! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

December 30, 2023

Excellent no hassle buying experience. Lots of inventory to choose from and friendly atmosphere. I highly recommend this dealership. More

by bha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jan 02, 2024 -

Caruso Mazda responded

Hi Bha, thank you so much for your kind words! We're thrilled to hear that you had an excellent buying experience with us. We take pride in our wide inventory and friendly atmosphere. Thank you for recommending our dealership! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

December 14, 2023

They’re always going the extra mile. I don’t even mind waiting, I’m always updated. Love the video summarizing the work done to our Mazdas so I don’t have to explain to my husband what w More

by annaelmo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Dec 15, 2023 -

Caruso Mazda responded

Hi Anna, thank you for your kind words! We're thrilled to hear that you appreciate our attention to detail and communication. Our video summaries are designed to make your life easier, and we're glad to know they're helpful. We strive to provide competitive pricing without compromising quality. Thank you for choosing us! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

November 22, 2023

Hugo, the service manager, is very helpful and knowledgeable. I get great service and my car is ready when they say it will be, I get it back washed and running great! More

by jtjgalvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Novoa
Report | Print
Nov 26, 2023 -

Caruso Mazda responded

Hi jtjgalvan! Thank you so much for your kind words and 5-star review! We're thrilled to hear that Hugo provided helpful and knowledgeable service. It's our priority to ensure your car is ready on time, clean, and running smoothly. We appreciate your feedback and look forward to serving you again soon! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

October 25, 2023

Professional and attentive customer service. Competent manager goes above and beyond. Would recommend for all service needs. More

by vitachircord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
Report | Print
Oct 31, 2023 -

Caruso Mazda responded

We love to hear your service visit went seamlessly, Vita! Thank you for choosing Caruso Mazda! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

August 12, 2023

It is a very nice dealership. I was given VIP service. It was an easy process for me because of Solomon, Atef, and Nery. I'm very happy with the buying experience and my new CX More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Solomon, Atef, and Nery
Report | Print
Aug 15, 2023 -

Caruso Mazda responded

Thank you for taking the time to share your positive experience with us, Ed! We're glad to hear that our team provided you with exceptional service. Your satisfaction is important to us, so if you have any further questions or need assistance, please don't hesitate to reach out. Congratulations on your new CX-30! Regards, Mike Kitzmiller General Manager mkitzmiller@carusomazda.com

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