Caruso Mazda

Huge is the best service advisor and always takes care of you. Above and beyond customer service. you. Above and beyond customer service. More

Excellent customer service. Professional, friendly, on time. Better than promised. 10/10 on all counts. Professional, friendly, on time. Better than promised. 10/10 on all counts. More

The service writer did an amazing job of explaining our options and getting our service completed on time. options and getting our service completed on time. More

I would definitely recommend Caruso Mazda! Repairs were done quickly and the manager Hugo was very friendly and professional. Repairs were done quickly and the manager Hugo was very friendly and professional. More

Dishonest sales tactics. They add an expensive package of "accessories" to their cars even the premium ones that already have anti-theft devices. I found a used Toyota Sienna They add an expensive package of "accessories" to their cars even the premium ones that already have anti-theft devices. I found a used Toyota Sienna XLE Premium on Carfax that was the maximum price I wanted to spend (besides the cost of tax and license fees). They don't disclose the additional costs for their car accessories until after you test-drive the car. If you buy a car from them, please make sure you read the contract carefully, without anyone in your ear, or any pressure, so you don't miss pertinent information like I did. The vehicle I tried to buy first had a dead battery and then wasn't even driveable off the lot. I ended up canceling my contract with them and will go elsewhere. It was a terrible experience for me and I warn anyone considering this dealer, to proceed with caution. More

Helpful knowledgeable friendly . Not a high pressure sales job but they are realistic about notating prices. Not a high pressure sales job but they are realistic about notating prices. More

Enjoyed the entire experience, from test driving all the way to closing out the deal. Everyone was very helpful and friendly. way to closing out the deal. Everyone was very helpful and friendly. More

Marco listened carefully to what I said I wanted and showed me a vehicle that met my criteria. I then brought up another issue, and he showed me a second vehicle that he thought would address it. I was showed me a vehicle that met my criteria. I then brought up another issue, and he showed me a second vehicle that he thought would address it. I was very pleased with the second choice and ended up purchasing it. At no time did I feel any pressure to buy a vehicle or any of the add-ons: the latter were presented as available options should I choose to accept them. The finance person (cannot remember his name) walked me through all the paperwork so I understood clearly what I was signing. When he discovered a little later that I had written the check for the wrong amount (too much!), he returned the check so I could make the correction. Marco was very patient in showing and explaining to me the vehicle's features, both during the test drive and especially before I drove it home. He told me to call him if in the future there is anything I need or would like some help with. Purchasing this vehicle could not have been easier and I cannot think of any ways in which this positive experience could have been improved. More

Sales person was very good and attentive. Sales manager wasn't hard to work with. Finance guy was very friendly. The only thing that keeps this dealer from being 5 stars is trying to force a Sales manager wasn't hard to work with. Finance guy was very friendly. The only thing that keeps this dealer from being 5 stars is trying to force a not needed alarm system (Mazda comes with an anti theft system), a garbage paint/fabric protection, and overpriced ($395) paint protection film door edge guards on every car. If they hadn't been willing to remove those charges I would have purchased elsewhere. More

Israel and Bob were very helpful and fantastic! This is a great dealership! 10/10 This is a great dealership! 10/10 More