Carson Nissan
Carson, CA
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3,275 Reviews of Carson Nissan
My sales person, Martin, was very knowledgeable, patient, and helpful. I got the car I wanted, and the entire car-buying process went very smoothly. No hassles. I definitely had a good overall experience, an and helpful. I got the car I wanted, and the entire car-buying process went very smoothly. No hassles. I definitely had a good overall experience, and would recommend Carson Nissan and Martin. More
I brought my 2006 Nissan Altima in due to some transmission issues. I originally worked with Carl Taylor who was a great guy and extremely professional and on the second day, I was assisted by Mi transmission issues. I originally worked with Carl Taylor who was a great guy and extremely professional and on the second day, I was assisted by Mike Garcia. Soon after hooking my car up and doing some diagnostics, they told me that my Crankshaft Sensor needed to be replaced in order to find out why the transmission was tripping up. I always have my guard up and was worried that I was being upsold. They put me at ease that the sensor needed to be replaced and if it made me more comfortable, I could do it myself or take to another shop. I decided to have them do it & once they replaced the sensor and reprogrammed something related to the recall, the car was ready to go. Then my wife forwarded me an email from the Dealer that we purchased the car from that made reference to a recall for this exact "Crankshaft Sensor" issue. Mr. Garcia pulled up my car using the VIN# and showed the recalls associated with my vehicle and the "Crankshaft Sensor" was not one of them. I felt better about it but let him know that I would reach out to Nissan directly because the description of the issue in the recall is exactly what happened to me. I was confident that Nissan Carson did everything in their power to help and put me at ease with seeing the computer screen. Then Mike went a step further and sympathized with my situation and saw my point. He decided to apply for "Customer Satisfaction Waiver" or something like that which took care of the entire repair for free. Our family has purchased over 6 Nissans in the last 10 years but what he didn't know was that I had a bad experience with "Ignition Plugs" on my Nissan Maxima that ran me over $1000 to repair on two separate occasions. That experience had me wavering on whether to try another car company in the next 24 months. My experience with Mike is making me seriously reconsider. Plus, the new Maxima's look pretty sharp. More
these two guys were extremly knowledgeable about the vehicle and worked with with to get the price i wanted.they didn"t blow me off the lot cause i knew they could have gotten the price they wanted for vehicle and worked with with to get the price i wanted.they didn"t blow me off the lot cause i knew they could have gotten the price they wanted for the car. the sevice at the place is very good too. liz and gracia are two of the best sevice people i ever had!! carson nissan..hats off to you!! More
I came into by a new car...but couldn't find the one I liked and within my budget. However, Martin showed us another used one and we decided to go for it. The overall experience was satisfying eventhough liked and within my budget. However, Martin showed us another used one and we decided to go for it. The overall experience was satisfying eventhough the procedure was pretty long. The service was friendly. More
I WENT IN TO PURCHASE MY THIRD VEHICLE AND BY FAR IT WAS THE EASIEST, MOST FRIENDLIEST CAR BUYING EXPERIENCE I HAVE HAD. MY SALES CONSULTANT FELIPE DID AN EXCEPTIONAL JOB! HE MADE ME FEEL AT EASE AND MADE S THE EASIEST, MOST FRIENDLIEST CAR BUYING EXPERIENCE I HAVE HAD. MY SALES CONSULTANT FELIPE DID AN EXCEPTIONAL JOB! HE MADE ME FEEL AT EASE AND MADE SURE ALL MY QUESTIONS WERE ANSWERED. I WILL DEFINETLY CONTINUE MY RELATIONSHIP WITH THIS DEALER IN THE FUTURE! More
My car would not start. Mike was able to help me get a tow truck and service the car in a day. He also provided reasonable prices for the service. Lastly, when we picked up the car he was friendly and kno tow truck and service the car in a day. He also provided reasonable prices for the service. Lastly, when we picked up the car he was friendly and knowledgeable and walked me through the car repairs. I highly recommend this dealership. More
Left a rating on hear a few weeks ago which was about 4 out of 5 stars because the dealer did not have the model car and color I wanted. A few weeks later the salesmen Mike kept in touch with me checking b out of 5 stars because the dealer did not have the model car and color I wanted. A few weeks later the salesmen Mike kept in touch with me checking back on what I wanted and what the dealership had. Between the sales department and the manager Chris, they tracked down a blue NIssan altima coupe and as soon as it came in they called me. They did a great job of serving their customers, not too pushy, very helpful, very detailed and pretty quick service. Would highly recommend this dealership and would use them again in the future. Thanks so much Guys!!! More
Michelle is top notch and knew what we wanted and made it happen in todays world the customer service Michelle and Max showed us will keep us coming back and sending people your way! Above and beyond the cal happen in todays world the customer service Michelle and Max showed us will keep us coming back and sending people your way! Above and beyond the call of great customer service! Even after somethings fell through michele did not give up on us and made it happen for us and we are driving a great new car and enjoying the great customer service that was given More
Good people, very helpful. They were willing to do what ever it took to make us happy and drive off in the car we wanted. My husband wanted a basic 370Z, in a in platinum graphie they didnt have it in stoc ever it took to make us happy and drive off in the car we wanted. My husband wanted a basic 370Z, in a in platinum graphie they didnt have it in stock at there dealer but found it at another. They brought it for us that same day and we got to drive off in my husband's dream car. We are very happy with our car and with the service we recieved. More
I visited Nissan to find a used car in very good conditions, Felipe Pulido was there to greet me and walked me through the process he wasw very patience with me. Richard Vasile will come from time t conditions, Felipe Pulido was there to greet me and walked me through the process he wasw very patience with me. Richard Vasile will come from time to time to check on us and make some suggestions, I ended up buying a brand new 2010 Altima, with very great features that Mr. Vasile suggested. I'm very happy with the customer service I received. The whole experience was very good. Thank You!. More