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Carousel Nissan - Service Center

Iowa City, IA

4.8
213 Reviews

213 Reviews of Carousel Nissan - Service Center

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December 22, 2024

I drive in, hop out, they do their things perfectly while I work my NYT crossword puzzles and have a hot cup of coffee! Couldn't be better! Couldn't be easier! Really nice guys! More

by JAMES-MCGREEVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Check-in was efficient and shuttle was helpful. Everyone was friendly and ready to take care of why we were there. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Super expensive. Not ready on time causing a stressful car recovery. Gross overcharge for diagnostic. Unclear about service provided. Unfriendly. Appreciated the More

by Leaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernie Bell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not work with sales department
December 21, 2024

Service was good, timely and answered any questions that I had. Only wished my auto on headlights would be set back. Thank you. More

by MARYJANESTUMPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

What a great dealership customer service is second to none they really helped me with remote start I had put in especially Patrick Flanagan he is a standup fella Thanks again More

by danh8711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flanagan
December 21, 2024

The people who work at this dealership are always a pleasure to deal with. The service managers, Pat and Nate, have been there for the whole time I have been a customer and I consider them friends. More

by CASTAGJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annette Threatt
December 20, 2024

Brought the car in for a recall. They were fast, friendly, nice place to wait! More

by Rocketman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Pleased with service dept-wait area was nice. Overall service dept was very professional and friendly. More

by 49scottfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
December 19, 2024

Amazing service as always! !! Pat and his team are second to none!!! I will be a customer for Life More

by Josh Pierce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Flanigan
December 19, 2024

I have always gotten great service when bringing in my car. They look over everything each time and let me know what needs to be done. More

by Sandra. Feeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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