Carolina Nissan

We had great service from beginning to end. We appreciate the attention we received. We love our new car. We appreciate the attention we received. We love our new car. More

Always polite, and helpful with any car needs. I trust to get the best service. I trust to get the best service. More

Paid $175 to put the car on the computer to tell me that the transmission needed to be replaced. That was always really obvious. I needed to know what the codes were and what they meant and if it was safe t the transmission needed to be replaced. That was always really obvious. I needed to know what the codes were and what they meant and if it was safe to drive and how long I had to go. You made the appointment a week prior and they still did not see my car for the first 5 hours of the day. Had a liaison, a young girl that didn't seem to know much about cars. Really disappointing infuriating frustrating. More

Thank you Philip, he was so nice and very helpful. Every time I go here everyone is so,nice. The lobby is always clean. Every time I go here everyone is so,nice. The lobby is always clean. More

My experience with this dealership has for the most part been very good. I've always made an appointment, and they have always respected my time. been very good. I've always made an appointment, and they have always respected my time. More

Great young lady adviser…. Reminds me of how it used to be a few years ago! Reminds me of how it used to be a few years ago! More

Polite respectful welcome you . very knowledgeable service men who is up on repairs on the cars very knowledgeable service men who is up on repairs on the cars More

My salesman, Frank, was amazing. We did have an issue with the car detailing that some on my new car. The details did a terrible job and even scratched my brand new car. Frank stepp We did have an issue with the car detailing that some on my new car. The details did a terrible job and even scratched my brand new car. Frank stepped in and got it fixed and I can't thank him enough but the details guys needs to be fired! More

Took my Nissan titan to have the oil changed and I couldn’t be happier with the service! Very pleased with how I was taken care of! couldn’t be happier with the service! Very pleased with how I was taken care of! More

My experience at Carolina Nissan in Burlington, NC this morning - 12/12/24 I took my ‘24 Nissan Frontier in for its first service. I arrived for my appointment, pulled into the receiving bay, explained morning - 12/12/24 I took my ‘24 Nissan Frontier in for its first service. I arrived for my appointment, pulled into the receiving bay, explained who I was and why I was there. A man (Phillip?) greeted me, took my fob, and showed me to the waiting area. The waiting area was clean, bright, and full of things to keep a waiting customer occupied. There was coffee, doughnuts, a BIG TV, and even free video games. As I waited, Phillip text me to say I could contact him with any needs/questions I may have during my service visit. After about an hour, my truck was ready. Oil change, tire rotation, chassis lube, etc. was all it needed. I was pleasantly surprised that the service was free, as it was included under the extended warranty and service plan I bought from Nissan when I purchased my truck back in June. (I purchased from Carolina Nissan) It was a fine experience and I had no trouble at all. I saw none of the negative things people are saying in these reviews. More