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Carmax

Shreveport, LA

4.7
39 Reviews

765 Brook Hollow Dr

Shreveport, LA

71105

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39 Reviews of Carmax

April 29, 2026

Every aspect of the transaction went exceptionally well! From finding the vehicle on the CarMax site, having it shipped to the Shreveport location, the trade in of my other vehicle and the purchasing and de More

by 2025 Honda Ridgeline
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Tew
April 28, 2026

It was easy fast not to say convenient for me. I would recommend everyone to try carmax. Thanks Carmax!! More

by tsuddshorton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dont remember by hard
April 26, 2026

Service was excellent. Everyone was very friendly. The car buying process was quick and easy. The facility was clean and well maintained. More

by jesse.palacios
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caroline Watermolen
April 20, 2026

The service was excellent, the staff were very friendly, and the process was very fast, smooth, and easy overall. More

by dikki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William bannett
April 18, 2026

Ordered our durango from out of state, had it shipped to the shreveport location. Got there to pick it up, it had been damaged in transit. Had to have paint and body work done. Found multiple things broken More

by Charlesshaver36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager Kelly
April 11, 2026

This was my 2nd car buying process with CarMax and the experience was just as pleasant as the first. Focused agents, polite, courteous, informative, and efficient. I highly recommend CarMax to all my fa More

by joycelin1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kay
March 29, 2026

I was a experienced the people was a one from start to finish.. well trained More

by Justinjohnson750
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Red ball
March 21, 2026

Great customer service and friendly manager …had some difficulties at first but they worked with me More

by kelseyjunior
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pyria and the black girl manger
March 18, 2026

This dealership is the best. The staff is very kind and knowledgeable. I have recommended them to others. More

by williamsconstance2012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
March 08, 2026

Great very friendly helpful out standing service people seem to be very dedicated nice clean work place More

by dirtyred1029
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
D.white
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