Carmax
Gulfport, MS
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26 Reviews of Carmax
The first car I looked at was a Subaru cross track. It needed work a lot of work underneath so when I had to work done to it, I was out without it and paying payments on it for almost 3 months and ther It needed work a lot of work underneath so when I had to work done to it, I was out without it and paying payments on it for almost 3 months and there was no feedback from from Gulfport CarMax or from Kenner. We had to keep calling so finally they called and told me they could not find a motor from my car which they dropped the motor the new motor from my car so it was very frustrated so they brought it back and I ended up buying something else from them which the people in Gulfport, who took care of me on my new car were very nice to me More
I have been driving the same pickup truck for 18 years. So when it was time to buy again I knew exactly what I wanted. Carmax made it possible for me to not only find the pickup truck for me but also finan So when it was time to buy again I knew exactly what I wanted. Carmax made it possible for me to not only find the pickup truck for me but also finance it. The team at the gulfport location made me feel at home and made it so easy. Thank you. More
If you’re buying from Carmax, check the car carefully - they missed a lot of chips and dings on my car, plus there was a chip in the windshield and my car had to go back to the dealer for 4 days bc of a co they missed a lot of chips and dings on my car, plus there was a chip in the windshield and my car had to go back to the dealer for 4 days bc of a computer alert. With regard to the chip, I was told Safelite would contact me as part of the 90 day warranty. After a week, I stopped in and my salesman said he was taking it to service and Safelite would call me. A week later, I emailed the sales rep and got no response. I guess I have to aggressively call now to get them to honor their promise. More
The cars are always dirty and never cleaned even after purchase. Cars should be checked before selling, and things like cracked rims and something being wrong with paint jobs purchase. Cars should be checked before selling, and things like cracked rims and something being wrong with paint jobs More
Courteous, clean friendly and knowledgeable. Yolanda was a pleasure to work with and we’ve already recommended CAr Max to friends and family Yolanda was a pleasure to work with and we’ve already recommended CAr Max to friends and family More
All I got was lies from the store and corporate. My car was sitting 45 mins away for over a week with no care or urgency from anyone. Only at the purchase did I find out they lost the keys and did My car was sitting 45 mins away for over a week with no care or urgency from anyone. Only at the purchase did I find out they lost the keys and didn’t want to tell us. Then they give me just under 50% for my trade in than any other dealer. More
Ordered a truck to be delivered from an hour away. They said one week delivery and went in two days before delivery because the site still showed it being detailed at original carmax. My carmax did no They said one week delivery and went in two days before delivery because the site still showed it being detailed at original carmax. My carmax did not bother to call and find out. Came back two days later on delivery date no car. No phone calls to inform me. More

