Carmax
Henderson, NV
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Been using Carmax in Henderson, NV for 20 years. Always a hassle free buying experience. This time around I worked with Max, who was awesome. When the goat vehicle I ordered wasn’t quite right, he w Always a hassle free buying experience. This time around I worked with Max, who was awesome. When the goat vehicle I ordered wasn’t quite right, he was super patient and helpful in helping no me find the right car. Can’t imagine using any other dealership. More
We came back to Carmax Henderson because our son had a great experience buying and selling his car here two years ago. We found the car we wanted on line and ordered shipping. Turns out the model shown on great experience buying and selling his car here two years ago. We found the car we wanted on line and ordered shipping. Turns out the model shown on the website had the wrong info so the Henderson manager refunded our shipping fee and ordered for us the model we wanted. Our salesman was great too. More
The people were all friendly and helpful, sadly thee car is a lemon. I’ve had it for an out 6 weeks and it’s been in the shop for 2 major repairs. One was covered by the 30 day warranty. Sadly the second wa is a lemon. I’ve had it for an out 6 weeks and it’s been in the shop for 2 major repairs. One was covered by the 30 day warranty. Sadly the second was out of pocket. Now it looks like there are several more issues. More
The entire experience was great. The only problem is we had to wait 25 min to have a salesman help us. Everything else was easy and hassle free.. The only problem is we had to wait 25 min to have a salesman help us. Everything else was easy and hassle free.. More
I especially like the Henderson CarMax and would recommend them to everyone. They were all friendly, professional and really had their act together on selling and buying a car. Plus it was ea recommend them to everyone. They were all friendly, professional and really had their act together on selling and buying a car. Plus it was easy. More
When we picked up the vehicle it had 3 very large splatter stains on the paint job. Left front side fender, left back side fender, and rear bumper diffuser. Which were not documented when we purchase splatter stains on the paint job. Left front side fender, left back side fender, and rear bumper diffuser. Which were not documented when we purchased the vehicle online. When we left the dealership, we were told to bring it back and they would buff it out. We came back and they said they could not do it because they had to have the detailing shop do it. So we came back a second time, and the detail shop could only get some of it partially removed. After I demanded they fix it they said they had to order a rear bumper diffuser and replace it. So we came back a third time and after about 3 hours they told me the new part was cracked, and they had to order another one. So we came back a fourth time, and they replaced the rear bumper diffuser. YOU CAN STILL SEE THE DISCOLORATION IN THE LEFT FRONT SIDE FENDER AND LEFT BACK REAR FENDER. Four different visits to get something partially taken care of that should have been fixed before we even came to pick up the car. Very disappointing as we both work and had to take time off of work four times for something that should have never been. This is our sixth vehicle that we have bought from CarMax. It might be our last. More

