Carmax

I had a wonderful experience trading in my Bronco to drive away with my Evoque. Ibstarted with thebcall center. Heather was great. Wjen the car was shipped and I went in to my loval store, working with drive away with my Evoque. Ibstarted with thebcall center. Heather was great. Wjen the car was shipped and I went in to my loval store, working with Paul and Jorge was great. They were efficient, informative, and no surprises when it came time to sign. They will definitely have my business with any future needs. More

Associates are always pleasant. I know they sell high quality cars at reasonable prices. They stand behind their product I know they sell high quality cars at reasonable prices. They stand behind their product More

We worked with James in Wilmington. He was very efficient. We didn't spend all day at the store. He made the process fun and exciting also. We had a great experience with car max. W He was very efficient. We didn't spend all day at the store. He made the process fun and exciting also. We had a great experience with car max. We will shop there again. We found a couple of scratches that happened during shipping, and car max took care of those within the first week. It would have been faster, but they worked with my schedule to fix the problems. Great Store. More

My salesperson really listened to what I wanted. She was helpful, very pleasant and worked through the process with me to make it as easy as possible. After the sale I needed to return to carmax and She was helpful, very pleasant and worked through the process with me to make it as easy as possible. After the sale I needed to return to carmax and a technician again helped me with great patience. Everyone was friendly. More

BEST CAR BUYING EXPERIENCE EVER. THEY TAKE THE TIME YOU NEED TO MAKE SURE YOUR GETTING THE CAR YOU WANT. THEY ARE NOT IN A HURRY TO SELL YOU JUST ANY CAR. IF WANT TO TEST DRIVE 5 CAR THEY TAKE THE TIME YOU NEED TO MAKE SURE YOUR GETTING THE CAR YOU WANT. THEY ARE NOT IN A HURRY TO SELL YOU JUST ANY CAR. IF WANT TO TEST DRIVE 5 CARS THEY WILL TAKE THE TIME TO DO IT. I WAS AN OUT OF STATE BUYER THEY EVEN HAD ALL THE DMV PAPER WORK CORRET. CHECK THEM OUT YOU WONT BE DISAPPOINTED. More

First time CarMax buyer. After 6 months of looking for the car, found the car on CarMax, dealer service history, low mileage, good price. Good communication from CarMax t After 6 months of looking for the car, found the car on CarMax, dealer service history, low mileage, good price. Good communication from CarMax through shipment, check in, and then we they discovered a minor issue, they took it to a local Mercedes dealer for the fix prior to my test drive. On test drive and subsequent purchase day, we had Katie Ricketts as our customer specialist. Perfect person for the job, personable, professional and efficient. Overall a good experience, all personnel in this store were great throughout the process, Katie stands out. More

James was very helpful and pleasant to work with. The experience was pleasant and as quick as one could reasonably expect. The experience was pleasant and as quick as one could reasonably expect. More

Great customer service both and counter and the person that sold me the car. Jose was patient, knowledgeable and very kind. Made me feel comfortable. that sold me the car. Jose was patient, knowledgeable and very kind. Made me feel comfortable. More

Found a truck with some minor mechanical issues. Has been in their shop now for over a week. If you want updates you need to call the shop directly, as I never get updates from my salesman. Has been in their shop now for over a week. If you want updates you need to call the shop directly, as I never get updates from my salesman. More