Carlson Toyota

Very easy transaction. Good communication and I love my Tundra. Thanks Sara! Will be seeing again! Good communication and I love my Tundra. Thanks Sara! Will be seeing again! More

I’ve purchased 6 vehicles from Carlson Toyota and 5 of them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. them were from Terri. They treat you like family. Best customer service at all levels. Thank you for taking such great care of our family. More

The dealership was good. I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle I bought a Toyota Corolla hybrid 2024 and it was dropped shipped. I was pleased with the care of my car. I ended up adding accessories to my vehicle and protection and it turned out amazing. Thanks again! More

A friendly dealership that helped us find the right car and assisted us through process in nicely manner. and assisted us through process in nicely manner. More

Sara was great. Answered all our questions, although we haven’t made a decision yet, when we do Carlson Toyota will be our 1st choice. Answered all our questions, although we haven’t made a decision yet, when we do Carlson Toyota will be our 1st choice. More

if there was an option for 0 stars, I would have chosen that option. Worst. Experience. I took my car in for oil change and tire rotation per a prepaid service agreement. This is a car I bought from th that option. Worst. Experience. I took my car in for oil change and tire rotation per a prepaid service agreement. This is a car I bought from this dealer. When it was completed, I was informed I would need to pay $84 for the oil change despite the person who received the car confirming there was no charge for today's service. When I challenged the cost and said don't do the service then the employee told me it had been done i needed to pay for it. I was then directed to a manger who greeted me by saying "why don't you want to pay for the oil change?" Then he told his employee to bring the car back in and put the old oil back in. He asked me how I felt about that and I said OK. Then he told me he would explain my rights to me and that he could charge me up to $100 each time I bring my car to them. He was condescending and bullying to me. After he scolded me, he told me they would cover it this time...I refused to let them. I would rather they receive this money from me, since it is the last time I will ever do business with them. I encourage people to avoid this dealer. My entire visit was centered around selling me things (needed or not) and getting money from me - it had nothing to do with what my car might need to have done. I will not go back. More

Terri was a pleasure great customer service skills and amazing knowledge with the process. Thank you amazing knowledge with the process. Thank you More

Terri Dotson is very knowledgeable and took the time to show us how all the bells and whistles work, including the computer settings. We really appreciate her friendly, easy going personality with just the show us how all the bells and whistles work, including the computer settings. We really appreciate her friendly, easy going personality with just the right amount of humor. Terri knows how to put people at ease when making such a big financial purchase, and you can see she genuinely cares. No questions are too great or small for Terri, and she's always available to answer them. I have and will continue to tell friends and family if shopping for a car, go see Terri Dotson at Carlson Toyota, she will take good care of you. More

I was terrified to step foot in to a dealership considering I haven't purchased a new car in 14 years and things have changed so much over time. Terri was so kind and gentle. She took me on a tour considering I haven't purchased a new car in 14 years and things have changed so much over time. Terri was so kind and gentle. She took me on a tour of the dealership and introduced me to all the important people. I EVEN GOT TO MEET PAIGE CARLSON 🎉 The whole experience was fabulous. Terri helped me get my old car home since I didn't trade it in. If I could give Terri 1,000,000,000 stars I absolutely would! Keep being a great person Terri. I would refer her to anyone looking to purchase a new/used vehicle. More

I love her she is easy to work with she give me the right car that fits me and my kids thank you so much beautiful ! car that fits me and my kids thank you so much beautiful ! More