
Carlson Toyota
Coon Rapids, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 541 reviews
Purchase of pre owned vehicle We had a wonderful experience working with Jihan Moore purchasing our pre owned Camry. Jihan Moore was very knowledgeable and accommodating. I would h We had a wonderful experience working with Jihan Moore purchasing our pre owned Camry. Jihan Moore was very knowledgeable and accommodating. I would highly recommend Jihan Moore for a hasssle free experience. More
Oil change and tire rotation Great service and it was done in a minimum amount of time. Everyone was friendly and knowledgeable and took time to explain what needed to be done and Great service and it was done in a minimum amount of time. Everyone was friendly and knowledgeable and took time to explain what needed to be done and why. More
Fast, friendly and efficient service We have had Tyler as our primary service advisor since our 2008 RAV4. He epitomizes what a good service advisor should be; he has an understanding o We have had Tyler as our primary service advisor since our 2008 RAV4. He epitomizes what a good service advisor should be; he has an understanding of customer concerns and is quick to offer advice and solutions to questions regarding our vehicle. In addition, he does not demean any questions. More
They get it right. What’s more frustrating than a slow leak in a tire? I asked that one be fixed at a recent rotation visit. Even suggested it might take a tire removal What’s more frustrating than a slow leak in a tire? I asked that one be fixed at a recent rotation visit. Even suggested it might take a tire removal and remount. All the tests were done with no leak found. After having to add air twice in the last two weeks in below zero weather I was very unhappy. Shaun got me right in, had the tire remounted, and had me on my way. No hesitation or excuses. It was made right. More
Technical help Asked for instruction on how to use jumper cables to help someone start their car. The Technician (Tamika) was wonderful with her detailed explanation Asked for instruction on how to use jumper cables to help someone start their car. The Technician (Tamika) was wonderful with her detailed explanation and demonstration of the process, especially on which leads to attach first and detach first. I’m very pleased with her service. Haven’t needed to do it yet but it’s well below zero today (-18 at 1:45 pm) and may need to help family today when they get to the parking lot after work. More
New vehicle Overall satisfied with the experience of buying the vehicle at the dealership. So far the new vehicle is working great and have had no problems Overall satisfied with the experience of buying the vehicle at the dealership. So far the new vehicle is working great and have had no problems More
Very friendly experience The service quality is excellent. Staff is friendly. The price is competitive and the waiting area is amazing. The coffee and the cookies help a lot The service quality is excellent. Staff is friendly. The price is competitive and the waiting area is amazing. The coffee and the cookies help a lot. More
Excellent service with a smile ! I had the most wonderful experience at Carson Toyota. Everyone I came into contact with was very Knowledgeable, respectful and courteous. Jihan made I had the most wonderful experience at Carson Toyota. Everyone I came into contact with was very Knowledgeable, respectful and courteous. Jihan made sure all my likes and dislike were met while smiling and being very patient with me. She also made me feel very important, thus making my car buying experience wonder.while being extremely professional. I am now an owner of a Rav 4 with all the bells in whistles and never felt pressured. Kudos to The Carson dealership and Bravo to Jihan for she is a wonderful sales representative More
Great Customer Service to Make Things Right I purchased a 2019 Toyota 4Runner and had requested installation of a remote starter and 3M Scotchguard protection (premium package). There was an is I purchased a 2019 Toyota 4Runner and had requested installation of a remote starter and 3M Scotchguard protection (premium package). There was an issue with the remote starter that I had selected - it wasn't compatible with the 2019 4Runner, so the dealership found a solution that was comparable to the one that I had ordered. I also had an issue with the condition of my vehicle when I picked it up from an outsourced shop for the 3M Scotchguard application - my 4Runner had a milky white film on the hood and windshield. I called the dealership and Scott told me to bring it in. Each person that I talked to in the dealership apologized for the issues and assured me that they would make things right - which is exactly what they did. While it was frustrating to be without my brand new vehicle for a week, I appreciated the honesty and consideration displayed by everyone at Carlson Toyota. More
Best car buying experience of my life! I generally hate car shopping. However, my experience at Carlson Toyota was so good, I'll be back for sure! Very easy to work with! Special thanks I generally hate car shopping. However, my experience at Carlson Toyota was so good, I'll be back for sure! Very easy to work with! Special thanks to Matt!! More