Carlsbad Ford

Jeremy Begay was extremely helpful and efficient. Almost entire purchase was handled via phone, email and text. Selection and appraisal for trade-in handled before we drove in from out of town and fi Almost entire purchase was handled via phone, email and text. Selection and appraisal for trade-in handled before we drove in from out of town and finalized deal within about an hour. Trade-in value matched or beat 2 other dealers and handled on Kelley Blue Book and honored by Carlsbad Ford. In and out and no one got hurt by needless add,ons. I strongly recommend Jeremy and Carlsbad Ford. More

This is now my second vehicle purchase with this dealership. I filled out everything online and had a quote from Capital One sent it in and other documents they needed. Went for a test drive and wit dealership. I filled out everything online and had a quote from Capital One sent it in and other documents they needed. Went for a test drive and withing 20 minutes I was driving home. More

The salesman (David Perez) was a pleasure to deal with. He responded quickly with any questions about the Explorer or financing. I have bought several vehicles from Carlsbad Ford and their service depart He responded quickly with any questions about the Explorer or financing. I have bought several vehicles from Carlsbad Ford and their service department is excellent. More

Incredible service, sales team goes out of the way to make you feel welcome. They are very informative and talk you through the entire process. They've also been available after my purchase for any quest make you feel welcome. They are very informative and talk you through the entire process. They've also been available after my purchase for any questions or concerns. More

They don’t pull the skid plates when doing oil changes and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting ti and make a mess. They charge a 10% shop supply on oil changes and lie to your face and say for make them charge it. They do a poor job inspecting tires, all four of my tires had a different PSI in them. More

They always do a great job. Keep their promises. Always treat you like family. Even after your purchase. Really great people to work with. Keep up the good work Keep their promises. Always treat you like family. Even after your purchase. Really great people to work with. Keep up the good work More

very informative sales person works with you to get what you want always there when you have a question you want always there when you have a question More

Best dealership I have ever been too! The carlsbad ford team took care of us! Will be coming back again in the future The carlsbad ford team took care of us! Will be coming back again in the future More

My 2022 Bronco was ordered directly thru Ford. Carlsbad Ford added 10% for simply receiving it. Every Ford Bronco comes with a toolbag to remove the top and the doors. Super cool feature. I Carlsbad Ford added 10% for simply receiving it. Every Ford Bronco comes with a toolbag to remove the top and the doors. Super cool feature. I did not did not recieve the tool bag that comes with every Bronco. They chose to try and convince me it doesn't come with it. Terrible service. Don't gouge and then lie to your customers. More

great work, horrible service! while having my truck worked they left unlocked and it was broken into. they have a problem/ don't tell customers worked they left unlocked and it was broken into. they have a problem/ don't tell customers More