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Carl Burger Dodge Chrysler Jeep RAM World

La Mesa, CA

4.6
2,230 Reviews
Please Call Us at 619-463-9321 Thank you for considering us for your automotive needs. We sell the exciting new Chrysler, Dodge, Jeep and RAM models, as well as a comprehensive array of used cars, trucks, crossovers and SUVs. Our courteous, experienced and professional staff is waiting to assist you. Browse our new and used car inventory online, submit any applicable forms, then come in for a test drive and talk with us about our fantastic car loan and lease options. You can also request more information about any of our new or used vehicles, Mopar auto parts, or auto repair and service, by using our contact form or by calling the number above. We have served customers from San Diego, National City, Escondido, Imperial Valley, and all over the greater La Mesa area.
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8355 Hercules Street

La Mesa, CA

91942

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Showing 2,230 reviews

August 16, 2012

I took my 2012 Jeep Wrangler in for some body work after I was rear-ended. They originally quoted me two weeks for the repairs, and they ended up completing it in three days. I was worried that they had s More

by Mpassovoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus, Dave
Aug 16, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Mpassovoy, Thank you for taking the time to review our Dealership and for the endorsement of our Body Shop. I am pleased to know that Gus and David under promised and over delivered. In the body shop world the most difficult part of the process is estimating completion times. I am glad they got you back in your Jeep ASAP and that it "looked like the day it rolled off the showroom floor". I hope you don't need a body shop soon but, please cone visit our new Express Lane Service Center for your nest oil change. They are fast over there too. Regards, Kyle Nyswonger GM

August 16, 2012

The service was excellent. They listened to what I wanted and found a car in LA that met most of what I was looking for. They took the time to discuss what it would take to get the rest of my upgraded option More

by SupermanSD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Geitani
Aug 16, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear SupermanSD, Thank you for the review of our dealership. We will absolutely take care of the interior detailing for you just let us know when. Additionally, I am pleased to hear that the team "listened" and was able to find what you wanted. Please join us for one of our customer appreciation dinners which occur ever second Tuesday of the month here in our Dodge Showroom at 6pm. Until we see you please enjoy your new car. Regards, Kyle Nyswonger GM

August 14, 2012

I visit the dealership for an extra keyfollow up on Tuesday August 7th after being there, Monday August 6 at 7:45 am and was attended by Ray, I left that day at 4:30pm. I was not stasfied with the ser More

by kalua22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel "junior" Guerra and Ray Andrews
Aug 14, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear kalua22, Thank you for taking the time to share your experience with us. We are always very interested in what our customers think. I am sorry to hear that your first visit was less than acceptable but, I am pleased to hear that Jr was "excellent" to work with. We will work harder to insure that the lack of service you received on your first visit is not repeated. Regards, Kyle Nyswonger GM

August 12, 2012

Both Sonny & Mike were very professional, informative & helpful, guiding us through the purchase & finance process easily & quickly. There was NO pressure tactics from either one, they listened to our n More

by cefox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Kaziyev
Aug 14, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear cefox, Thank you for the nice review of our store and our sales team. I am happy to hear that Sonny and Mike were "professional, informative, & quick". Please join us for one of our customer appreciation dinners which occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until we see you again, please enjoy your new Ram. Regards, Kyle Nyswonger GM

August 10, 2012

I had to get my car towed into the dealship. I had some concerns because there was a gas leak. I talk with Kyle and David and they gave me a loaner car for the day. More importantly the fix my car in a cou More

by nwhitehead
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave Garcia
Aug 10, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Mr Whitehead, Thank you for the kind words. It was our pleasure to help you with your Jeep. We will contine to work hard to never disappoint you. We look forward to assisting you again in the future. Regards, Kyle Nyswonger GM

August 10, 2012

I bought a new 2012 Charger from Carl Burger Dodge..I have to say the sales men are great, not pushy They let you look and answer your questions. I had a great experiance buying my first new car from t More

by Angry Customer2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dave
Aug 10, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Angry Customer 2012, We are willing to assist you with this issue. However, I believe this repair was made 5 months ago and this is the first we have heard that there is a problem. We stand behind every repair we make in our Bodyshop and this one will be no different. We will contact you to arrange a re-inspection and develop a game plan to correct this. Regards, Kyle Nyswonger GM

Aug 16, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Raul and Victoria, It was a pleasure meeting you both yesterday and I am pleased that we were able to arrange a suitable replacement for you. Please join us for one of our customer appreciation dinners which occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until then please enjoy your new Charger. Regards, Kyle Nyswonger GM --------------------------------------------------------------------------------

August 08, 2012

Mike's top notch, Great guy!! Like the coolest Sales consultant there. If you come here to buy a car, this guy will take care of you. Between the Assistant Sales Manager and the Finance Manager, I thi More

by jencaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Selfani
Aug 10, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Jencaddy, I thank you for the review of our store. I am pleased to know that Mike Mozafari was "top notch" and a "great guy". However, I am concerned about the trade value you received. I have asked my team to reachout to you so we can correct this issue or you make contact me as well. I look forward to helping you. Regards, Kyle Nyswonger GM

August 06, 2012

Joe and his other co-workers were friendly and patient explaining both costs and options. They were cheaper than the other dealerships and Joe is the friendliest car salesman that I've ever met. His to More

by merhej999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear merhej999, Thank you for the nice review of our dealership and Joseph Medawar. I am pleased to hear that he and his team were "friendly", "patient", as well as a lower price than the other stores you visited. Please join us for one of our customer appreciation dinners which occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until then please enjoy your new vehicle. Regards, Kyle Nyswonger GM

August 04, 2012

I went for an oil change. Chris Levin suggested I try the new Express Service. Great! I was in and out in record time. Service was great, timely and service personnel courteous. Loved it. I always g More

by CHER8220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Levin
Aug 04, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear CHER8220, Thank you for giving our new Express Lane a try. This is exactly why we opened it, to get you in and out quickly. Additionally, I am happy to hear that Chris Levin and his team are providing you "great", "timely", and "courteous" service. Please come back and see us again. Regards, Kyle Nyswonger GM

August 04, 2012

What a great experience a real class act at Carl burger everyone was nice and honest with me and my dad they treated us with respect.i specified that I didn't want a lot of back and forth and the team took More

by Cruz1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 04, 2012 -

Carl Burger Dodge Chrysler Jeep RAM World responded

Dear Cruz1984, Thank you for the nice endorsement of Nick Rasheed. I am happy to hear that the team was able to help you with your automotive needs.Please join us for one of our customer appreciation dinners which occur every second Tuesday of the month here in our Dodge showroom at 6pm. Until then please enjoy your new vehicle. Regards, Kyle Nyswonger GM

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