Carl Burger Dodge Chrysler Jeep RAM World

Kyle always takes care our Small Business. I was in and out in under 30 minutes. His entire staff made us feel more than welcomed. Great Customer Service!!! I was in and out in under 30 minutes. His entire staff made us feel more than welcomed. Great Customer Service!!! More

Sales and support staff were very patient and helpful during the process of selecting and buying our truck. during the process of selecting and buying our truck. More

This was by far the worst experience I have had with any business. I made an appointment to have my vehicle serviced as I am about to make a cross country trip while towing my camper back to the east coast. business. I made an appointment to have my vehicle serviced as I am about to make a cross country trip while towing my camper back to the east coast. My original complaints were shifting weird, leak to the front right side, and a high pitch whistle when hitting 55mph. With this I asked for a full bumper to bumper check on everything since I'm making this cross country trip. I get a phone call the following to be told that I have an exhaust leak and that should fix all my issues. I pay close to 2 grand in order to get this fixed. I pick up my vehicle a day later to find that every single one of my issues is still present as well as now im hearing a cranking sound when making a hard left turn. (Which was not there when I dropped it off) I drop the vehicle back off the following Monday to have them look at it again. They tell me to write down all of the issues I am complaining about since they couldn't remember what I said the first time. I sat all week without receiving a phone call about an update on my vehicle. I had to call them Thursday afternoon and had to wait while the service rep got an update from the mechanic. I wasn't in a rush since I figured they let me have the rental car since they messed up my service the first time. I was even told that they would take care of it. Now when I called for an update, they said that I have a transmission issue and my spark plugs are leaking. None of which were discovered from the first look, even though I complained of shifting issues and suggested a transmission issue. They then told me that they do not have a transmission guy available at this time and I would have to go somewhere else. So now I wasted 3 weeks to get an appointment somewhere and an additional 2 weeks trying to have the vehicle looked at to be told they can't do anything with it. I am supposed to be leaving in a few weeks and have now wasted 5 weeks and over 2k dollars on a supposive exhaust leak that I didnt even know about or complain about. On top of that, they made me pay for the rental while my truck was being looked at a second time even though they clearly messed up and were in the wrong. And lastly, when I picked up the truck the second time, all of a sudden my left brake/blinker stopped working. Not suggesting they manipulated it, but just saying it is quite odd that there was a new issue everytime I picked it up. Especially when they told me to my face that everything was good to go and in good condition. Worst experience ever. I will be sure to recommend that people absolutely avoid this place. More

I have bought my last 4 vehicles from Carl burger dodge and alway have had get service. and alway have had get service. More

Carlos was very professional, he helped us with a few issues we had after we had made our purchase without hesitation. For this reason I would highly recommend Carlos and Carl Burger. issues we had after we had made our purchase without hesitation. For this reason I would highly recommend Carlos and Carl Burger. More

If you like liars. This is the place to be. Don’t let them low ball you on your trade in value. Because they will without a shadow of a doubt. They will tell you one th This is the place to be. Don’t let them low ball you on your trade in value. Because they will without a shadow of a doubt. They will tell you one thing about your trade in and how much they can sell it for and then turn around and sell it for more than what they told you. Told me my explorer would only sell for 26k but I look online weeks later and it’s on sell for 32k. Wow. Yea don’t trust them. More

Came in on recommendation from a friend and left with a great deal and the new truck. Thank you. great deal and the new truck. Thank you. More

I’ve bought 4 new vehicles in my life and I have not experienced service like what I experienced at Carl Burger. Every question and concern was answered quickly and I love my new vehicle. experienced service like what I experienced at Carl Burger. Every question and concern was answered quickly and I love my new vehicle. More

Helped me make a great decision on my purchase. Very nice and understanding took the time to get my purchase right. Very nice and understanding took the time to get my purchase right. More

The process was easy and my sales associate, Christian was knowledgeable and helpful. Thank you was knowledgeable and helpful. Thank you More