Carl Black Chevrolet Buick GMC

There was a wonderful experience we did everything online I don't think we were in the dealership for more than 10 minutes will definitely be back Lizzie was amazing! I don't think we were in the dealership for more than 10 minutes will definitely be back Lizzie was amazing! More

Please stay away from this dealer they will rip you, I’ll give them a 0 star but there’s no option give them a 0 star but there’s no option More

My family and I love Carl Black and their top-notch service. And Leo Willis is the absolute best — super knowledgeable and unbelievably kind. If you’re looking to buy a car from someone honest and reli service. And Leo Willis is the absolute best — super knowledgeable and unbelievably kind. If you’re looking to buy a car from someone honest and reliable, he’s your man. More

I felt very welcome and was treated like royality , Excellent ! Excellent ! More

Our sales person Luis Rojas highly recommended, no pushing and friendly. He is a bilingual nice guy, made my buying experience very smooth and he answered all my questions! pushing and friendly. He is a bilingual nice guy, made my buying experience very smooth and he answered all my questions! More

This was my third car and Customer service was really good. Leo really took his time to answer all of our questions I definitely come back. good. Leo really took his time to answer all of our questions I definitely come back. More

I am a verified customer ::: I’ve purchased a 2021 Chevy just in April and I’ve been to the service Dept. 3 times and every time has been a disappointment. The lack of communication is horrible, barely any just in April and I’ve been to the service Dept. 3 times and every time has been a disappointment. The lack of communication is horrible, barely any personnel to take care of customers, to answer the phone or to call back and update customer of their vehicle.. it’s not like the work is for free. My car went in on WED and still Saturday and my car hasn’t been looked at. I’ve could have gotten better service at Best Buy Audio. I purchase an extended warranty for services and etc. and I am going somewhere else I rather drive to another location than this Dealer which is only 1.54 miles from my home. Unbelievable the horrible service. Even the salesman that are just sitting outside are rude. Service Manager needs to learn how to speak to customers… we the customers actually pay your salary treat us with respect. I give this place no stars 0.0 DONT GO THERE!!! More

I'm not sure why this dealer is rated so high, perhaps it was Dowain & Travis who must be rookies or are new (and judging by their reviews one of these rationales must be the culprit). But, I digress. Thes was Dowain & Travis who must be rookies or are new (and judging by their reviews one of these rationales must be the culprit). But, I digress. These two clowns tried to take of advantage of a very experienced car buyer who knew what he wanted, and simply asked for their best OTD/OTR on a Bolt EV Adaptive Cruise & EUV with new SuperCruise. Empty promises & several emails, phone calls, & texts later (and the final call with Travis coaching Dowain in the background) resulted in no deal. Anyways, their loss as I finally got the price & trade allowance I wanted. More

TERRIBLE customer service. Was willing to travel from far to do a deal but the multiple people I talked to (salesman and sales manager) were extremely difficult to deal with and very unrealistic with the dea to do a deal but the multiple people I talked to (salesman and sales manager) were extremely difficult to deal with and very unrealistic with the deal and pricing. Would NOT recommend anyone to go here unless you want to be completely be taken advantage of. More

David was great! He was patient allowing us to take the David was great! He was patient allowing us to take the time we needed to decide. Even helped with computer work to get us though all the services/b David was great! He was patient allowing us to take the time we needed to decide. Even helped with computer work to get us though all the services/benefits available. Thanks! More